Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are responsible for the installation, maintenance, and documentation of hardware and software solutions as well as virtual platforms, conducting troubleshooting directly with clients.
Job Technologies
Your role in the team
- As an IT Service Technician and System Administrator (m/f/d), you are responsible for the installation, commissioning, and maintenance of our sophisticated hardware and software solutions as well as virtual platforms — both in the office and directly at the customer's site.
- You ensure the documentation of the work and handle troubleshooting as well as maintenance appointments on-site.
- Execution of 2nd Level Support in direct customer contact.
- Conducting functional and performance testing.
- Error diagnosis/analysis and troubleshooting for hardware and network components; also virtualized.
- Technical support for our client on-site.
- Working on solutions in the field of telecommunications monitoring in high-security data centers.
- Source of ideas for our development department from your practical work experience.
- Responsibility for the reference and test systems used.
- Documentation of disruptions, solutions, and IT processes.
- Participation in on-call duty.
- Factory and on-site acceptance of systems.
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Our expectations of you
Education
- Completed degree (e.g., Computer Science, Electrical Engineering) or equivalent technical training as well as relevant professional experience in service.
Qualifications
- Solid knowledge and confidence in working with Unix-based operating systems, e.g., Red Hat, Rocky Linux, CentOS, AIX.
- Solid knowledge of network technology, Network Storage, network security, and network protocol analysis.
- In-depth knowledge of standardized transmission techniques and protocols in modern telecommunications and data networks.
- NetApp (advantageous).
- Windows Server 2019 or newer - (advantage).
- Knowledge of working with PVE, VMWare, and/or Citrix (advantageous).
- Knowledge of working with databases (SQL and/or Oracle) is desirable.
- Customer- and service-oriented behavior.
- Structured, meticulous, and self-reliant work.
- Willingness to continuous learning.
- Excellent spoken and written German and English skills.
- Class B driver's license.
- Flexibility and willingness to travel.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
ATIS systems GmbH
ATIS systems is an independent, international family business headquartered in Bad Homburg near Frankfurt am Main. We quickly respond to market changes and provide tailor-made, flexible and modular cybersecurity solutions.
Description
- Founding year
- 1946
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT service technician, system administrator
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
