Job
In this role, you assist employees with IT inquiries in 1st and 2nd level support, process support tickets, and manage the setup and maintenance of hardware and software components. You will also be involved in IT projects.
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Your role in the team
- Support and assistance for employees with IT questions (1st/2nd level)
- Processing and documentation of support tickets
- Setup and management of hardware and software components
- Participation in IT projects and rollouts
Our expectations of you
Education
- Completed vocational training in the IT sector
Qualifications
- Customer- and service-oriented work approach
- Good knowledge of German and English
Experience
- Experience in IT support and ticket systems
Benefits
Work-Life-Integration
Job locations
More about the recruiting agency
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
- Recruiting Agency
- Onsite, Hybrid, Full Remote
- Recruitment Agency
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