Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Lohne, Löhne
- Working Model
- Onsite
Job Summary
In this role, you will manage 1st and 2nd level support, handle IT inquiries, perform troubleshooting, and assist in projects aimed at optimizing IT service desk processes within logistics.
Job Technologies
Your role in the team
- You handle support requests in the software and hardware domain. You classify inquiries and proceed with troubleshooting and resolution. 1st and 2nd level support are your areas of expertise!
- You support monitoring and managing the technologies and software used within the company.
- Your new responsibilities also include participating in projects related to your area of work in the Service Desk. This involves implementing project requirements and conducting tests in the software and hardware sectors.
- You support your Service Owner by questioning the IT Service Desk processes and contributing ideas for optimization.
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Our expectations of you
Education
- You have successfully completed training as an IT specialist in system integration.
Qualifications
- You are motivated by contact with clients to find optimal solutions. Your strong communication skills and customer orientation support you in this.
- You prefer working in the office rather than from home, as we mainly need you on-site at our office in Löhne.
- Our team is looking for a new member with a good sense of humor and strong team skills.
Experience
- Ideally, you have professional experience in IT Service Desk and are familiar with ticket systems (preferably Jira).
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Benefits
More net
Work-Life-Integration
Job Locations
This is your employer
Office People Personalmanagement GmbH
Office People Personalmanagement GmbH is a leading personnel service provider in Germany, specializing in the placement of commercial personnel.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Desk Specialist - Logistics
- Location
- Lohne, Löhne
- Working Model
- Onsite
- Diversity
- Open for all genders
