Job
- Level
- Experienced
- Location
- Regensburg
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you install, configure, and support software solutions at client sites, analyze and resolve issues in 2nd and 3rd level support, and conduct database and system migrations.
Job Technologies
Your role in the team
- Installation, configuration, and support of our software solutions at customers' sites.
- Technical support for new installations, updates, and migrations.
- Analysis and resolution of issues in 2nd- and 3rd-level support.
- Support our clients with technical and application-related inquiries.
- Execution of database and system migrations.
- Analysis and resolution of interface and integration issues.
- Creation and management of test and demo environments.
- Conducting technical tests of new software versions.
- Support in documenting and optimizing internal processes.
- Collaboration with development and support on more complex technical issues.
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Our expectations of you
Education
- Completed vocational training or university degree in the IT field, e.g., IT specialist for system integration, application development, or a comparable qualification.
Qualifications
- Good knowledge of Windows systems and network technology.
- Basic knowledge of working with relational databases and SQL.
- Understanding of data migrations, interfaces, and different system environments.
- Analytical and structured working style.
- Enjoyment in independently solving technical issues.
- Confident and friendly demeanor when dealing with clients.
- Willingness to familiarize oneself with new technical topics and our software products.
Experience
- Experience in the administration and troubleshooting of IT systems.
- Ideally experience with PostgreSQL.
- First experience with server virtualization (e.g., VMware, Hyper-V, Proxmox) is advantageous.
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What we offer
- Secure job in a company that has been established for over 40 years.
- Flat structures with the opportunity for active participation.
- Flexible working hours with flextime model.
- Combination of remote work and office work.
- 30 vacation days.
- Regular team events (mini golf, hiking incentives).
- Major year-end event including company holiday.
- Targeted further training promotion.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
SWH Gruppe
SWH Softwarehaus Heider GmbH, founded in 1978 and based in Regensburg, focuses on a specialized school administration software that supports and improves administrative processes in educational institutions. The company actively encourages its employees to participate in the further development of its products.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Education System
System Engineer/Application Engineer
- Location
- Regensburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
