Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Ludwigsburg
- Working Model
- Onsite
Job Summary
In this role, you support daily IT infrastructure operations, handle technical inquiries, prepare workstations, and manage user accounts in Microsoft 365. You also assist in IT projects and document solutions to technical issues.
Job Technologies
Your role in the team
- As a working student in our IT team, you support the day-to-day operation of our IT infrastructure and actively contribute to projects.
- You are the first point of contact for our colleagues when it comes to technical questions, and you make sure that workplaces and devices run reliably.
- Along the way, you'll get to know a modern, fully cloud-based Microsoft 365 environment from the ground up.
- You are the first point of contact for IT requests and incidents - you log tickets, resolve issues independently or escalate them in a well-prepared manner, and document your solutions.
- You provide hands-on deskside support directly at our Ludwigsburg site - setting up and handing over hardware, troubleshooting at the workplace, and assisting colleagues in person with their devices and peripherals.
- You prepare workplaces and end-user devices (Windows & Mac) for new colleagues, set up user accounts in Microsoft 365 / Entra ID, and support them through their first IT day.
- You manage and maintain our endpoints via Intune, take care of software deployment, updates, and configurations, and keep an eye on the device inventory.
- You support IT infrastructure and automation projects, e.g., rollouts, the introduction of new tools, or the improvement of existing processes.
- You maintain guides and our internal knowledge base so that knowledge stays accessible to everyone.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- You are an enrolled student, ideally in (business) informatics or a comparable field of study - though all tech-enthusiastic study programs are welcome.
- You bring basic knowledge of operating and administering Windows and macOS devices.
- You work in a service- and solution-oriented way, enjoy communicating with people, and take a structured approach.
- You are confident in both German and English (spoken and written).
- You work independently and reliably, and you are curious to learn new things.
Experience
- You have an interest in or initial experience with Microsoft 365 (e.g., Exchange Online, Teams, SharePoint, Entra ID, Intune).
This text has been machine translated. Show original
What we offer
- Flexible working hours
- Generous vacation entitlement plus additional special leave days (pro rata basis)
- The opportunity to work in a company at the forefront of innovation
This text has been machine translated. Show original
Topics that you deal with on the job
Job Locations
This is your employer
instagrid GmbH
Instagrid develops and sells technologies that shape digital experiences. The company is known for its innovative solutions for capturing and presenting moments in digital form.
Description
- Company Type
- Startup
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Working Student - IT Infrastructure
- Location
- Ludwigsburg
- Working Model
- Onsite
- Diversity
- Open for all genders
