Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role you diagnose and resolve 1st/2nd-level IT incidents, support users with technical issues, deploy and configure hardware, software and mobile devices, maintain documentation and assist with IT projects.
Job Technologies
Your role in the team
- Analysis and resolution of IT issues in 1st and 2nd level support.
- Support and assistance to users with technical questions and issues.
- Installation and configuration of hardware and software as well as mobile devices.
- Maintenance of IT documentation and creation of user manuals.
- Support in the implementation of new technologies and IT projects.
- Close collaboration with the IT team to ensure stable IT operations.
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Our expectations of you
Education
- Successfully completed training in the IT field, e.g., as an IT specialist.
Qualifications
- Very good knowledge of German and English.
- Proficient in MS Office and IT management tools.
- Problem-solving orientation, strong communication skills, and team ability.
Experience
- Professional experience in IT support, ideally with an affinity for new technologies.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Specialist
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
