Job
- Level
- Experienced
- Job Field
- IT, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Neustadt an der Weinstraße
- Working Model
- Onsite
Job Summary
In this role, you analyze and assess security alerts, communicate results to clients, escalate serious incidents to level-2 teams, and contribute to the improvement of security strategies.
Job Technologies
Your role in the team
- Analysis and Evaluation of Alerts: As the first line of defense of the Security Operations Center, you analyze, document, and assess alert notifications that come into our high-security area. You communicate the results directly with our clients and ensure quick and clear information transfer.
- Escalation and Collaboration: You escalate serious incidents to the appropriate Level-2 teams to ensure a quick and effective resolution. You actively support the Level-2 team in incident response cases.
- Knowledge sharing and continuous development: By contributing to Lessons Learned, you help facilitate knowledge exchange within the team and support the ongoing improvement of our processes and security strategies.
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Our expectations of you
Education
- You have completed a qualified training, e.g., as an IT specialist for system integration, IT systems merchant, IT commerce specialist, or a comparable qualification, along with experience in IT / computer science.
Qualifications
- You work independently, are customer- and team-oriented, and convince with an analytical understanding.
- You are open to shift work.
- You enjoy solving complex tasks, handle challenges both independently and as part of a team, and are ultimately convincing with your very good communication skills in German and English.
Experience
- You also have relevant professional experience in the IT industry and have already gained experience working with a ticketing system.
- Ideally, you have some initial experience in the areas of Windows Event Logs, SIEM, SOAR, XDR, EDR, and in the analysis of IT security incidents.
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What we offer
- Structured onboarding: Thanks to our proven buddy system, you quickly find your place in the team and start successfully.
- Benefits: In-house massages, company pension scheme, family-friendly offers and support (e.g., Deutschlandticket, JobRad, fitness, kindergarten subsidy) demonstrate that your well-being is important to us.
- Secure future & personal development: We are technologically strong, steadily growing, and support you in growing professionally and personally with new challenges.
- Team spirit & Community: For us, cohesion matters — whether during hiking days, company celebrations, or daily interactions; we are a true team that stands up for each other.
- Feel-Good Management: From a coffee lounge and an employee kitchen to a rooftop terrace overlooking Hambacher Castle – we create spaces where you feel comfortable and enjoy working.
- Social Responsibility & Sustainability: At 8com, we think ahead: We are committed to digital education, sustainability, and democratic values - and we want our work to not only provide technical protection but also have a societal impact.
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
8com GmbH & Co. KG
8com protects and monitors its customers' digital infrastructure in over 40 countries around the world, from SMEs to global players. The company offers a wide range of assessment and awareness services for information security. For over 14 years, 8com's goal has been to provide its customers with the best possible service and jointly achieve an economically sensible but nevertheless high level of information security.
Description
- Founding year
- 2004
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Cyber Security Analyst Level 1
- Location
- Neustadt an der Weinstraße
- Working Model
- Onsite
- Diversity
- Open for all genders
