Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Heilbronn
- Working Model
- Hybrid, Onsite
Job Summary
In this role you ensure smooth daily IT operations: you triage and dispatch tickets, handle incidents and change requests, install and maintain clients, phones, printers and local servers, and manage Active Directory.
Job Technologies
Your role in the team
- Ensuring smooth IT operations in daily business activities.
- Classification and dispatching of incoming tickets.
- Handling of problems, change requests, and incident inquiries.
- Installation and maintenance of workstations (client PCs, phones, printers, etc.) and local servers.
- Active Directory Management.
- Installations, configurations, and upgrades of hardware and software.
- Communication interface between the users and the other support teams.
- Support with IT project topics.
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Our expectations of you
Education
- Successfully completed training as an IT specialist for system integration, IT system administrator, or similar.
Qualifications
- Phone affinity with a strong service orientation.
- Knowledge of Microsoft products such as Windows Server 2012/2016 and Windows Clients 7/10, as well as a good understanding of IT network technology, are desirable.
- Independent and self-responsible working style.
- Good German language skills, both written and spoken.
Experience
- Initial experience in IT support.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter 1st & 2nd Level
- Location
- Heilbronn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
