Job
- Level
- Experienced
- Location
- Munich
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 45.000 to 60.000€ gross/year
Job Summary
In this role, you assist medical practices and hospitals in installing and setting up Simpleprax, provide customer support via phone and email, and collaborate closely with the product team for continuous product improvement.
Your role in the team
- Support in setting up Simpleprax: You assist medical practices and hospitals with the installation and configuration of Simpleprax and, if applicable, interfaces to existing IT infrastructure.
- You advise and support clients in the successful use of Simpleprax via communication channels such as telephone and email.
- You provide technical support for Simpleprax users.
- You are in close contact with the product team to continuously improve the product.
- Close collaboration with the entire team to achieve the goal of becoming the leading platform for digital patient data collection in the DACH region.
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Our expectations of you
Education
- You have completed training in the IT field (e.g., IT specialist) or a Bachelor's degree.
Qualifications
- You are responsible and can work well in an agile team.
- You possess good communication skills and speak fluent German (C2)
Experience
- Experience in healthcare is welcomed
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What we offer
- Flexible working hours and home office
- Fitness membership with Wellpass
- Community breakfast once a month
- Responsibility, independent work, and high flexibility
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Simpleprax
Simpleprax GmbH, based in Munich, specializes in the digitalization of medical history, administrative, and information processes in medical practices and clinics. Since its founding in 2021, the company has offered a software solution that minimizes paper-based processes and allows patients to fill out and sign forms digitally. Simpleprax enhances efficiency in the healthcare sector.
Description
- Company Type
- Startup
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
IT Support Healthcare Startup
- Salary
- 45.000 to 60.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.29.643 to 37.561 € net/year · Tax class I
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
