Job
- Level
- Experienced
- Job Field
- Project
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Refrath
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for planning, managing, and executing projects with external service providers, ensuring quality and cost oversight while facilitating smooth communication among all stakeholders.
Job Technologies
Your role in the team
- As a Project Manager for Service Provider Management, you are the central point of contact for the planning, control, and implementation of projects involving external stakeholders, and you also take on the operational and strategic management of external service providers.
- Thereby, you ensure that project-related, outsourced services are implemented on time, with high quality, and cost-effectively.
- In your role, you act as a coordinating interface between internal departments, external partners, and management, ensuring a smooth flow of information.
- You create transparency regarding project progress, delivered services, costs, quality, and potential risks, and derive targeted control and optimization measures from this.
- Through their consistent implementation, you contribute sustainably to the improvement of processes and results.
- Independent planning, management, coordination, and monitoring of projects within the scope of responsibility.
- Management of external service providers, including service definition, prioritization, schedule, cost, and quality control.
- Coordination of project objectives, requirements, and framework conditions with internal departments.
- Participation in the formulation of contractual agreements, service levels, and quality specifications.
- Ensuring compliance with contractual agreements, service levels, and quality standards.
- Development, maintenance, and further development of project and control instruments (e.g., status reports, performance, quality, and cost metrics).
- Analysis of project and performance data as well as identification of deviations and risks.
- Derivation of action recommendations and control measures in case of target deviations.
- Moderation and facilitation of project, status, rule, and escalation meetings with internal and external stakeholders.
- Preparation and commentary of decision-making bases for leadership and management levels.
- Identification of systemic weaknesses in workflows and processes as well as formulation of technical requirements for further development.
- Support in the selection, commissioning, evaluation, and further development of service providers.
- Support of the structured onboarding of new project participants or external partners.
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Our expectations of you
Education
- Completed degree in Business Administration and/or training in the commercial sector.
Qualifications
- Very good understanding of process, performance, quality, and cost structures.
- Ability to assess complex issues, prioritize tasks, and make independent decisions.
- Strong communication, coordination, and moderation skills.
- Proficient handling of key figures, evaluations, and management tools.
- Excellent MS Office skills, especially Excel for analysis and control.
- Structured, independent, and solution-oriented working style.
- A high level of responsibility, assertiveness, and result orientation.
- Ability to think critically and creatively.
Experience
- Solid experience in project management as well as in managing external service providers, with at least three years of expertise.
- Initial experience in the legally compliant drafting of (service) contracts.
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What we offer
- This activity can generally also be performed part-time, provided that the workload permits.
- With us, you actively shape the energy supply in our region and directly contribute your ideas.
- Flexible working models with up to 50% home-office share.
- You can expect an open, collegial environment with short communication channels and a strong sense of team spirit.
- Open learning culture that recognizes and promotes your potential in a future-proof industry.
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Benefits
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Belkaw Gmbh
BELKAW GmbH is a regional provider in the Bergisches region, supplying electricity, natural gas, heating, and drinking water. The company places great emphasis on personal service and regional proximity, operating customer centers on-site and actively engaging in social and cultural initiatives. Founded in 1914, BELKAW has established itself as a reliable supplier for both private households and businesses.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Power Sector, Economy
Project manager, service provider management
- Location
- Refrath
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
