IT Application Support Specialist with a focus on IT Infrastructure

ProPotsdam GmbH

Job

In this role, you will ensure the stability and security of the IT infrastructure, plan and monitor network components and servers, conduct troubleshooting, and support IT projects.

Job summary

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Job technologies

Your role in the team

  • Responsibility for a stable, secure, and high-performance IT environment - from network, servers, backup and storage to printing systems and telephony.
  • Planning, setup, and monitoring of network components, cabling connections, and server environments - including troubleshooting, optimization, and management of external service providers.
  • Participation in the establishment of new locations as well as in projects for system expansion and optimization.
  • 2nd- and 3rd-level support in the infrastructure area as well as support for 1st-level support when needed.
  • Supervision of selected specialized programs and their integration into the existing system landscape.
  • Assumption of additional tasks in the area of IT and application support as needed.

Our expectations of you

Education

  • Successfully completed vocational training as an IT merchant, digitalization management clerk, IT system management clerk, or a comparable commercial vocational training combined with a degree as a state-certified business informatics specialist or a comparable qualification.

Qualifications

  • Knowledge and ideally certifications in the areas of: network protocols (IPv4/IPv6, VPN, VLAN, WLAN, QoS), network analysis, configuration and naming services (DHCP, DNS), network components (routers, switches, firewalls, access points), specialized knowledge of telephone systems and communication platforms.
  • Strong technical understanding and systematic thinking.
  • Independent, reliable, and solution-oriented work approach.
  • Communication and teamwork skills - also in dealing with external service providers.

Experience

  • 3 years of professional experience in the administration and management of IT infrastructures (telephony, LAN/WAN, server environments).

Benefits

Work-Life-Integration

Job locations

Map of the job locations
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  • Location Potsdam
    Brandenburg, Germany

About your employer

ProPotsdam GmbH is the largest housing company in the city of Potsdam, specializing in urban renewal, city development, and housing construction. With over 17,000 rental apartments and around 350 employees, the company is committed to sustainable urban development and municipal services.

Company type
Established Company
Work model
Onsite
Industry
Construction, Real Estate, Building Services
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IT Application Support Specialist with a focus on IT Infrastructure

ProPotsdam GmbH