Job
- Level
- Experienced
- Job Field
- IT, Support, Project
- Employment Type
- Part Time/Full Time
- Contract Type
- Temporary employment
- Location
- Nuremberg
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you analyze errors in the second-level support of our online interfaces, develop solution approaches, assist in test preparations, and organize project documentation and meetings.
Your role in the team
- You participate in the support of our online interfaces in second-level support, analyze errors, develop alternative solutions, and assist in quality assurance of our IT applications.
- Furthermore, you support the project managers in project control and product management, and take on organizational tasks such as preparing and following up on appointments and meetings.
- The preparation of test cases, the coordination of test users, as well as manual testing, are also part of your responsibilities.
- Furthermore, you collect project-relevant data, process it, compile information, and conduct research to present to the project management and product management.
- The preliminary review, including concepts and presentations along the project checklist for completeness and factual deficiencies, also falls within their area of responsibility.
This text has been machine translated. Show original
Our expectations of you
Education
- You have completed training as an IT specialist or a comparable relevant three-year IT vocational training (including technical system IT specialist or technical system IT specialist, IT systems salespeople or IT systems electronics technician or IT systems electronics technician).
- Alternatively, you have completed a three-year administrative or commercial vocational training and also demonstrate at least one year of equivalent professional experience in the IT sector.
- You can apply as early as three months before completing your three-year vocational training. The final certificate must be submitted upon notification.
- Please note that good German language skills at a level comparable to C1 according to the Common European Framework of Reference for Languages (CEFR) are required to perform the activity. You can demonstrate these skills through a relevant German-language (vocational) school diploma (including qualifying Hauptschulabschluss, Realschulabschluss, FOS, BOS), a degree from a German-speaking (specialized) university, or an accepted language certificate at least at C1 level.
Qualifications
- You also have proven expertise in the field of IT architecture and application development or software development, as well as IT administration and the operation of IT systems.
- Your willingness to acquire knowledge of project-relevant legal regulations and process workflows in administration and IT (e.g., Civil Code, Administrative Court Procedure Act, Administrative Procedures Act, EU General Data Protection Regulation) as well as in the area of relevant guidelines and regulations (e.g., standards and architecture for e-government applications, IT baseline protection manual, audit directive, procurement directive, IT cost-effectiveness assessment) completes your profile.
- Your strengths include organizational skills, a meticulous work approach, and strong communication abilities.
- For the exercise of the activity, a basic security check (SÜ1) according to § 5 AsylG in conjunction with § 8 SÜG is required. You should be willing to undergo this successfully in a timely manner.
Experience
- For the role, proven knowledge and experience in dealing with and communicating with external stakeholders (e.g., ministries and subordinate authorities, IT service providers, immigration authorities) are advantageous.
- Ideally, you already have experience with the procedural workflows in the areas of asylum and integration.
This text has been machine translated. Show original
What we offer
- A fixed-term employment for 24 months without a specific reason in pay grade 8 or 9a TV EntgO Bund, according to § 14 paragraph 2 of the Part-Time and Fixed-Term Employment Act.
- The activities are classified in pay grade 9a TV EntgO Bund if a training as an IT specialist (or comparable) has been successfully completed and/or if there is extensive professional experience (at least 3 years) in the IT sector; otherwise, they are classified in pay grade 8 TV EntgO Bund.
- Applicants who have previously been employed by the federal government or are currently employed there cannot be considered.
- Varied and autonomous activities in a motivated, competent, and collegial environment.
- Diverse development opportunities and a wide range of training programs, including in our in-house qualification center.
- Attractive and family-friendly working conditions, including flexible working hours.
- The Federal Office offers a vibrant health management program and various sports activities.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Bundesamt für Migration und Flüchtlinge
Als Kompetenzzentrum für Migration und Integration in Deutschland ist das Bundesamt nicht nur zuständig für die Durchführung von Asylverfahren und den Flüchtlingsschutz, sondern auch Motor der bundesweiten Förderung der Integration. Zur Bandbreite der Aufgaben gehört auch die Migrationsforschung. Unsere Zentralabteilung befasst sich schwerpunktmäßig mit Personalmanagement, Finanzmitteln und Organisation.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Office Clerk, 2nd Level Support and Project/Product Assistance
- Location
- Nuremberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
