Job
- Level
- Experienced
- Job Field
- IT, Application, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Ulm
- Working Model
- Onsite
Job Summary
In this role, you act as the technical point of contact for integrating machines into customers' IT infrastructure, develop interface solutions, and handle complex 3rd-level support requests.
Job Technologies
Your role in the team
- Your interface between technology and customer IT
- As an IT Customer Integration Specialist, you will play a key role in the successful integration of our machines and digital solutions into our customers' IT infrastructure.
- You act as the central technical contact person for client-side integrations and handle complex support tasks at 3rd-level.
- You also keep IT security aspects in mind at all times and actively incorporate your programming skills.
- Technical support and implementation of customer integrations within the scope of our digital products and services
- Analysis and handling of complex technical support inquiries (3rd level)
- Development and implementation of interface solutions (e.g., via REST, SOAP, OPC UA, MQTT)
- Close collaboration with internal departments for the continuous development of our aftermarket solutions.
- Support during commissioning and technical support for international customer deployment
- Consideration of IT security requirements in the implementation of integration solutions
- Independent implementation of smaller automation or data processing tasks in Python or C++.
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Our expectations of you
Education
- Completed degree in Computer Science, Engineering, or a comparable qualification
Qualifications
- Solid knowledge in the field of IT security as well as in 3rd-level support of technical systems
- Good programming skills in Python or C++
- Strong analytical skills, customer-oriented thinking, and independent working style.
- Excellent German and English language skills, both written and spoken.
Experience
- Experience with network protocols, APIs, edge devices, and integration of customer IT systems (ERP, MES, etc.)
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
AllatNet Recruiting GmbH & Co. KG
AllatNet Recruiting GmbH & Co. KG focuses on personnel placement and recruiting by connecting candidates with leading companies. It offers a flexible work environment and promotes career advancement.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Customer Integration Specialist
- Location
- Ulm
- Working Model
- Onsite
- Diversity
- Open for all genders
