Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you will independently address issues, analyze problems, document IT systems, and assist in workstation setups. You will also manage ticket systems and participate in IT rollouts.
Your role in the team
- Independent handling and resolution of issues.
- Recording and processing incoming tickets, including their classification and compilation of all relevant information.
- Problem analysis, troubleshooting, and documentation of IT systems.
- Support in the installation and setup of IT workstations.
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Our expectations of you
Education
- Successfully completed vocational training in the IT sector or a university degree in computer science.
Qualifications
- Strong customer and service orientation, independent and meticulous work approach.
Experience
- Initial professional experience in IT support.
- Experience in handling ticketing systems as well as knowledge in the field of IT migrations and IT rollouts.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter 1st Level
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
