Job
- Level
- Experienced
- Job Field
- BI, Database
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Refrath
- Working Model
- Onsite
Job Summary
In this role, you are responsible for developing and implementing a scalable customer data model while analyzing data needs and ensuring effective data integrations for strategic customer decisions.
Your role in the team
- As a Data Strategist, you are responsible for the strategic direction and operational implementation of data management across the entire Customer Journey and serve as the link to other data experts at Miltenyi. The goal is to create a robust, user-oriented data model that enables precise reporting as well as Customer Insights, profiling, and data-driven decision-making.
- Translate departmental requirements into data requirements: Identify and structure data needs based on sales and marketing requirements as a foundation for reporting, segmentation, automation, and analysis.
- Identify data requirements and sources: Definition and identification of the data necessary for the use cases, including origin and technical acquisition, as a basis for assessing data quality, relevance, and integrability.
- Design & Implementation of the Customer Data Model: Development and deployment of a scalable Customer Data Model that consistently maps relationships, attributes, and behavioral data as a basis for personalization and insights such as Customer Profiling, Funnel Analyses, and Campaign Tracking.
- Collaboration with Product Owners & Teams: Close cooperation with other Product Owners and cross-functional teams to coordinate interface requirements along the Customer Journey and ensure seamless data integration as well as efficient utilization.
- End-to-End Data Management: Responsibility for the entire data lifecycle within the platforms of our Customer Experience Management department - from acquisition through integration to consumption.
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Our expectations of you
Qualifications
- Solid knowledge of data modeling, data integration, and data quality, as well as an understanding of customer journeys and data-driven processes.
- Analytical strength and the ability to translate complex technical requirements into clear data requirements and use cases.
- Strong communication and interface skills to collaborate effectively with Product Owners, IT, and business units; fluent in German and English.
Experience
- Experience in data management and the development of data strategies, ideally in the context of Customer Experience, Marketing, or Sales.
- Experience with data management solutions; knowledge of CRM and marketing systems is a plus.
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What we offer
- Working with flexible and self-determined time management
- An intercultural environment characterized by diversity, flat hierarchies, and a casual 'Du' culture.
- Freedom to contribute creatively and actively participate in shaping.
- Individual training at our Miltenyi University as the core of Miltenyi's DNA.
- 30 days of vacation, discounted Germany ticket, (E)-bike leasing, asset-building benefits, company pension scheme, occupational disability insurance, canteen, and much more.
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Benefits
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Miltenyi Biotec
At Miltenyi Biotec, we've been developing products and services for basic research, translational research, and cell therapy for over 30 years. Today, we are a global team of over 2,300 scientists, physicians, engineers, salespeople, and other specialists. We take new ideas and turn them into unique products.
Description
- Company Size
- 250+ Employees
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech, Science, Research