Job
- Level
- Junior
- Location
- Dusseldorf
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you manage user identities, maintain IT infrastructure, and automate processes to improve efficiency. Additionally, you monitor system performance and support colleagues with technical issues.
Job Technologies
Your role in the team
- Manage user identities, access permissions, and authentication systems across our internal IT environment.
- Maintain and improve our IT infrastructure, corporate network, and related services to keep everything running smoothly.
- Administer and support cloud-based platforms, applications, and internal services used across OX.
- Connect systems, streamline workflows, and automate repetitive tasks to make our internal IT processes more efficient.
- Monitor the availability, reliability, and performance of our infrastructure and services, identifying and resolving technical issues.
- Support colleagues with their day-to-day technical needs and prepare IT equipment, accounts, and access for new employees.
- Help select, purchase, and manage IT hardware and software throughout their lifecycle.
- Explore and apply AI-based tools to improve internal IT processes, services, and everyday workflows.
- Participate in occasional on-call duties to help ensure the availability of our internal IT services.
Our expectations of you
Qualifications
- A completed apprenticeship as an IT specialist or a similar qualification.
- A solid foundation in Linux system administration and networking.
- An interest in cloud technologies, identity management, and modern IT operations.
- A hands-on mindset and the willingness to troubleshoot and solve technical problems independently.
- Good communication skills and a service-oriented approach when supporting colleagues.
- Very good written and spoken German and English.
- Curiosity, a willingness to learn, and the motivation to explore new technologies.
- The ability to work independently while being a reliable part of a small team.
- Willingness to be on call occasionally.
Experience
- Initial experience with scripting, automation, or managing IT infrastructure.
What we offer
- A remote-friendly work environment with plenty of flexibility.
- Ideally, you're based in South Westphalia or the greater Cologne/Düsseldorf area to make occasional on-site collaboration and infrastructure-related visits easier.
- Flexible working hours that allow you to successfully combine your home and family responsibilities with work.
- Getting together in-person for workshops and fun team events.
- Time off to volunteer - and mental health support when you need it.
- We provide financial relief through corporate benefits and a subsidy for ergonomic chairs and desks.
- We can discuss further location-related benefits together in an initial talk.
Benefits
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Open-Xchange GmbH
Open-Xchange GmbH is a renowned company based in Germany that offers open-source software solutions for communication and collaboration applications. Its products include solutions for email, cloud collaboration, groupware, and DNS security, primarily utilized by telecommunications companies and hosting providers. Founded in 2005, the company has several locations in Germany, including Cologne and Olpe.
Description
- Company Type
- Established Company
- Working Model
- Full Remote
- Industry
- Internet, IT, Telecommunication