Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Worms
- Working Model
- Onsite
Job Summary
In this role, you will handle incoming support calls, assist users with hardware and software issues both remotely and on-site, and manage repairs and warranty cases in Worms.
Job Technologies
Your role in the team
- Answering incoming calls at the hotline
- Troubleshooting in the area of hardware and software issues
- Processing of repairs and warranty claims
- Support users with issues both remotely and on-site
- Support of employees in administration and schools
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Our expectations of you
Education
- Training as IT Specialist in System Integration
- or comparable IT education
- or completed vocational training and proven several years of professional experience in the described work environment
Qualifications
- Verifiable knowledge of Microsoft operating systems
- Meticulous work even under time pressure
- Customer and Service Orientation
- Team player
- Willingness to work outside of regular business hours as well as on weekends
- Class B driver's license (manual transmission)
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What we offer
- An interesting, diverse, and challenging position in Worms
- Various offers within the framework of corporate health management
- Corporate fitness with EGYM Wellpass
- Operational Social Counseling
- Attractive training opportunities
- Company pension scheme and capital-forming benefits
- Support for work-life balance, e.g., through flexible working hours or telecommuting.
- Employer-subsidized Deutschlandticket, as well as excellent transportation connections.
- Bicycle leasing within the framework of salary conversion
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Stadtverwaltung Worms
Worms ist eine kreisfreie Stadt im südöstlichen Rheinland-Pfalz und liegt direkt am westlichen Rheinufer.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
IT Administrator Helpdesk
- Location
- Worms
- Working Model
- Onsite
- Diversity
- Open for all genders
