Job
In this role, you will be the go-to person for IT concerns, support Windows and Apple devices, install software, configure systems, assist in IT projects, and ensure compliance with IT security guidelines.
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Your role in the team
- You are the first point of contact for IT-related questions and requests via our ticketing system, and provide general IT support to Windows and Apple users on-site and remotely at our satellite locations.
- You install, administer, and configure hardware and software components. You manage our Apple devices using Jamf and our Windows devices using Microsoft Entra.
- You ensure that our nationwide IT landscape runs smoothly and that our technical infrastructure complies with internal IT security policies and ISO 27001 requirements.
- You are responsible for the technical onboarding and offboarding of colleagues at our main office and remote locations.
- You maintain the IT documentation and keep track of our IT asset inventory.
- You work closely with all IT teams across Infrastructure, Security, and Apps, supporting them in the ongoing development of our IT landscape. In addition, you are embedded in at least one of these teams, where you continuously contribute your expertise and perspective.
- You actively contribute to IT projects—for example, migrations, performance optimizations, and the implementation of automation solutions.
Our expectations of you
Education
- You have a degree in computer science or equivalent training, along with at least three years of professional experience in IT administration.
Qualifications
- You have in-depth knowledge of: Microsoft Windows & Office, Outlook & Teams, Microsoft Entra & Azure, Active Directory & permissions management, as well as Jamf and Adobe applications.
- Communication skills: Native or native-level German proficiency, both spoken and written, as well as strong English proficiency, both spoken and written.
- A confident and friendly manner, paired with a well-groomed appearance.
- Teamwork, motivation, initiative, and a willingness to think outside the box.
- You are communicative, solution-oriented, and enjoy interacting with a variety of colleagues.
- You are willing to travel occasionally to our locations across Germany and support colleagues on site.
Experience
- You also have experience in virtual server administration and are familiar with Microsoft and Linux server operating systems.
- You also have experience working with terminal servers and Remote Desktop services (and comparable technologies), IT security/antivirus and data backup solutions, and software administration (including rollouts and updates).
What we offer
- Hybrid: We offer the best of both worlds: a good work-life balance and a great atmosphere in the office. You can work from home for up to 50% of your working hours.
- Workation: You can work from abroad for up to 6 weeks per year, including from one of our offices.
- Sabbaticals: Time for yourself and your dreams. Sabbaticals are, of course, possible with us.
- Your focus time: 12–2 p.m. is focus time for us. Across the entire agency, there are no calls or recurring meetings.
- Shape things with us: We’re far from perfect, and we’d love for you to share your ideas, proactively tackle topics, and help shape our processes.
Benefits
Work-Life-Integration
Job locations
About your employer
HAVAS MEDIA ist Teil des globalen Netzwerks der HAVAS Media Group, eine der führenden globalen Kommunikations + und Marketingagenturen. Mit mehr als 6.000 Mitarbeitern und über 1.000 Kunden ist HAVAS Media weltweit in über 100 Ländern vertreten. In Deutschland ist die Agentur mit 400 Mitarbeitern am Standort Frankfurt etabliert.
- Established Company
- Onsite, Hybrid
- Advertising, Marketing, PR
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