Technical Customer Interface Engineer

Wabtec Corporation

Job

In this role, you coordinate technical inquiries, create offers, and support projects in maintenance and fleet management, acting as the main contact for customers and internal teams.

Job summary

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Your role in the team

  • You work closely with customers, technical service teams, engineering specialists, project managers, and internal centers of excellence.
  • You are the primary technical point of contact for customers in the areas of maintenance, modernization, and fleet management.
  • You coordinate technical activities, support teams in addressing technical challenges, and help build customer relationships.
  • Coordination of technical customer inquiries.
  • Support with urgent and security-related issues.
  • Preparation of technical proposals and tender documents.
  • Management of service and TSG projects.
  • Collaboration with internal centers of excellence.
  • Analysis of fleet and condition data.
  • Developing customer relationships.
  • Documentation of technical topics and reporting to management.

Our expectations of you

Education

  • Completed degree in engineering or equivalent technical training.

Qualifications

  • Very good German and good English skills.
  • Customer-focused demeanor and excellent communication skills.
  • Structured, independent, and solution-oriented approach to work.
  • Ability to communicate complex technical topics clearly and set priorities confidently.

Experience

  • Several years of professional experience in the railway industry or a technical environment.
  • Experience in railway technology, systems integration, or fleet management.
  • Experience in maintenance/workshop operations is an advantage.

What we offer

  • Successful applicants will be hired under local employment conditions and must already meet the local employment/work permit and residency requirements.

Benefits

Work-Life-Integration

Health, fitness & fun

Job locations

Map of the job locations
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  • Location Leipzig
    Sachsen, Germany

About your employer

Wabtec Corporation, founded in 1869, is a major player in the railway industry, providing comprehensive solutions such as locomotives and transit systems. Its innovative strength and experience make it a trusted partner.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Industry, Production
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Technical Customer Interface Engineer

Wabtec Corporation