Job
In this role, you assist energy supply companies in implementing and troubleshooting smart metering systems, while providing support for digital order creation and analyzing software issues.
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Job technologies
Your role in the team
- Operation of one of the leading gateway administration systems on the market
- Supporting energy providers with the commissioning and troubleshooting of smart metering systems
- Support with digital order creation and order processing in our app (iOS, Android)
- Analysis of software issues and support in finding solutions
Our expectations of you
Education
- Completed vocational training as an IT specialist in system integration or application development, IT systems management clerk, IT systems electronics technician, technician, or electronics technician
Qualifications
- Ideally, IT knowledge (software and hardware) in the areas of network technology, mobile communications, and metering technology
- Knowledge of ticketing systems is desirable
- Very good command of German (C1), both spoken and written
Experience
- Ideally, some initial professional experience in IT support and customer service
What we offer
- Attractive compensation paid over 13 monthly salaries
- Flexible and family-friendly working hours model
- 30 days of annual leave, plus Christmas Eve and New Year’s Eve, as well as 3.5 bridge days
- Choose your own 3 days per week to work remotely
- Flat hierarchy and informal, first-name culture
- Company pension scheme with a 50% employer contribution
- A wide range of professional development opportunities through our internal campus, the Thüga Plus Academy, and external training courses
- Discounted fitness memberships with Epassi (throughout Germany)
- Attractive IT and bike leasing options, as well as additional discounts
- Shared events such as team events and summer parties
- Preventive healthcare through our company doctor and pme Familienservice
- Free parking and a central location
Benefits
Health, fitness & fun
Higher take-home pay
Topics you will work on
Job locations
About your employer
Thüga is an investment and specialist consulting company with municipal roots. Thüga is the largest cooperative network of municipal energy and water service providers in Germany. More than 100 municipal utilities make up the Thüga Group.
- Established Company
- Hybrid, Onsite
- Power Sector, Economy
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