Job
- Level
- Experienced
- Location
- Dusseldorf
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be responsible for the installation and commissioning of PV systems, conduct training, assist in troubleshooting and maintenance, and develop service strategies in the solar energy technology sector.
Your role in the team
- Installation/Commissioning Instruction: Provide installation/commissioning training to customer/installer, ensure all the Huawei equipment would be installed safely, reliably and properly.
- Troubleshooting malfunctioning equipment: Locate the fault via remote support or on-site service, instruct the customer/maintenance personnel on how to recover the faulty equipment.
- Preventive Maintenance: Routine maintenance initiated by Huawei, such as testing the performance of the solar system, reviewing historical alarms, verifying the reliability of cable connections, and exporting inverter logs, etc.
- Service Strategy: Collect customer service requirements, analyze service strategies in the inverter industry, and support the service strategies in specific countries.
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Our expectations of you
Education
- Education: high school or above. Electrical engineering (or equivalent) would be preferred.
Qualifications
- Knowledge of mechanical principles, electronics, and AC/DC power distribution.
- Demonstrated ability to troubleshoot electrical and electronic circuits.
- Ability to read and understand electrical and electronic schematics and mechanical drawings.
- Understand the after-sales service process.
- Good communication skills with customers, team spirit; resilient and able to work under pressure, good professionalism, hard-working, strong execution, good learning ability.
- Have good analysis, summarization, and planning capabilities.
- Ability to configure and repair communication hardware and software.
- Excellent English (negotiation level).
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What we offer
- We offer you an exciting professional career in one of the leading and fastest growing multinational telecommunication companies, challenging work and a competitive salary package.
- Personal development is ensured through many training opportunities across Europe.
- Important: To be considered for this role, applicants must be eligible to work and live in the job location.
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Job Locations
About Your Employer
Huawei
At Huawei, we are committed to providing the best possible information and communication technology (ICT) solutions to our customers around the world. Through our tireless efforts, continuous innovation, and open collaboration, we have built up a comprehensive ICT portfolio that includes end-to-end solutions for telecommunications networks and devices, as well as enterprise cloud technology and services. With Huawei, you can be confident that you are getting the very best in ICT solutions and support.
Description
- Language
- English
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Electronics, Automatization, Internet, IT, Telecommunication
Smart PV Technical Support Engineer
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
- English Only
- English only required
