Logo Finanz Informatik GmbH & Co. KG

Technical Application Support Specialist Electronic Mailbox

Job

  • Level
    Senior
  • Location
    Frankfurt, Münster (Hessen), Hanover
  • Working Model
    Hybrid, Onsite
  • Job Field
    IT, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you will oversee the Electronic Mailbox, coordinate new developments, and create technical specifications. You will provide interdisciplinary consulting, prioritize requirements, and lead tests and training sessions for solutions.

Your role in the team

  • Technical support and continuous development of the Electronic Mailbox.
  • Coordination of new development projects, creation of comprehensive technical concepts, and acting as the technical contact for managed products and applications.
  • Consulting on extensive subject-specific issues - internally, cross-departmentally, and in direct customer contact.
  • Active collection and prioritization of customer and business requirements (requirement workshops, backlog management).
  • Ensuring that the solution complies with regulatory requirements.
  • Independent creation and maintenance of user-oriented information (user documentation, release information, and other output types) within the scope of complex projects.
  • Execution and support of test and quality assurance measures, as well as preparatory, participatory, and execution support for presentations, customer events, internal/external approvals, and training sessions.

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Our expectations of you

Education

  • Successfully completed relevant degree or comparable qualification, as well as at least 6 years of relevant professional experience.

Qualifications

  • Practical knowledge of banking applications and their administration from a savings bank perspective in OSPlus is advantageous.
  • Strong ability to communicate complex technical matters clearly — both internally within the team, across departments, and in direct contact with clients.
  • High degree of personal responsibility and assertiveness in coordinating new developments.

Experience

  • Extensive experience in supporting and developing online applications, ideally in the finance or savings bank sector.
  • Proven experience in interface and coordination roles between clients, end customers, and software development teams, ideally as a Product Owner or Business Analyst.
  • Experience in creating technical concepts, requirements, and specifications.

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What we offer

  • In addition to flexible working hours, discounted job tickets, or the possibility to work remotely, we offer you much more:
  • We offer you an attractive salary based on your qualifications and relevant practical experience.

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Benefits

Work-Life-Integration

Health, Fitness & Fun

Higher Take-Home Pay

Food & Drink

Topics You Will Work On

Job Locations

  • Location Münster (Hessen)

    64839 Hessen

    Germany

  • Location Frankfurt

    Hessen

    Germany

  • Location Hanover

    Niedersachsen

    Germany

About Your Employer

Finanz Informatik GmbH & Co. KG

Finanz Informatik GmbH & Co. KG

Finanz Informatik is a leading IT service provider for the Sparkassen-Finanzgruppe, headquartered in Frankfurt am Main. We serve 385 savings banks, six state banks and numerous other customers from the financial sector. Our goal is to provide our customers with the best possible technological infrastructure so that they can successfully achieve their business goals.

Description

  • Company Size
    250+ Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication

Employer reviews

by devworkplaces.com

Total

(1 Review)
3.5
  • Workingconditions

    4.4
  • Culture

    3.5
  • Career Growth

    3.2
  • Engineering

    3.0
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Logo Finanz Informatik GmbH & Co. KG

Technical Application Support Specialist Electronic Mailbox

Location
Frankfurt, Münster (Hessen), Hanover
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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