Job
- Level
- Experienced
- Location
- Sachsen bei Ansbach
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 60.000 to 65.000€ gross/year
Job Summary
In this role, you analyze status information from complex IT landscapes, coordinate incident management and optimization projects, and support the implementation of new monitoring solutions in the IT Control Center.
Your role in the team
- As an IT Control Center Administrator at kubus IT, you work together with the team to ensure transparency regarding the status of complex IT landscapes. You evaluate relevant status information, identify the need for action, and ensure communication tailored to the audience.
- They coordinate major disruptions and cross-organizational task forces, oversee the end-to-end processing until completion in problem management, and derive appropriate measures for sustainable troubleshooting and prevention.
- You review and evaluate status information related to core IT services and production processes. Additionally, you support the structured execution of daily tasks as well as further developments within the IT Control Center.
- You plan, coordinate, and document activities to ensure availability, recoverability, and performance, taking operational security into account.
- You assist with the evaluation, integration, and implementation of new monitoring solutions and contribute to the ongoing maintenance and optimization of the monitoring rule set.
- You recognize cross-organizational optimization potentials in the various IT departments and communicate them proactively.
- You independently create, update, and optimize concepts, documentation, and manuals for the IT Control Center, possibly across organizational boundaries.
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Our expectations of you
Education
- You have completed training as an IT specialist (m/f/d) or possess a comparable qualification with relevant professional experience in the areas mentioned.
Qualifications
- You speak German very well (at least C1 level).
- You have technical expertise in IT infrastructure operations.
- You are communicative and pursue self-directed professional development.
- You think and act analytically, work independently and responsibly.
- You keep appointments, occasionally take on work on weekends, and are available for on-call duties.
- You have a valid driver's license and are also willing to undertake multi-day business trips.
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What we offer
- Permanent employment contract with a large, reputable statutory health insurance provider (AOK Bayern or AOK PLUS, depending on the location).
- Flexible working hours with a flexitime account - no core working hours.
- Work possible at all kubus IT locations (Saxony, Thuringia, and Bavaria).
- Option for mobile working (home office, near AOK locations) up to 3 to 4 days a week.
- Remuneration according to the Federal Collective Agreement for Civil Servants AOK/New (entry depending on credited professional experience with pay grade 8 from approximately 60,000 euros gross per year, promotion after onboarding to pay grade 9 from approximately 65,000 euros gross per year).
- Additional social allowances for married individuals and parents.
- 30 days of vacation + free on December 24th & 31st.
- Christmas bonus payments (13th month salary).
- Employer subsidy for health promotion.
- Company pension scheme.
- Provision of a company laptop and smartphone.
- Reduced Germany Job Ticket.
- Corporate Benefits (employee discounts).
- Diverse opportunities for further training during working hours.
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Benefits
Higher Take-Home Pay
Work-Life-Integration
Health, Fitness & Fun
Job Locations
About Your Employer
kubus IT GbR
Die kubus IT stellt den IT-Betrieb für 17.000 AOK-Anwender in den Bundesländern Bayern, Sachsen und Thüringen sicher. Unser Leistungsspektrum reicht vom kompletten Betrieb der technischen Systeme über Anwendungsbetreuung und Support bis hin zu Beratung und Entwicklung.
Description
- Founding Year
- 2008
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Control Center Administrator
- Salary
- 60.000 to 65.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.37.561 to 40.091 € net/year · Tax class I
- Location
- Sachsen bei Ansbach
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
