Job
- Level
- Experienced
- Location
- Hamburg, Munich, Regensburg, Leipzig, Hanover
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you support resellers and end customers, configure IT security solutions, conduct training sessions, and handle 2nd and advanced 3rd level support, collaborating closely with sales and manufacturers.
Job Technologies
Your role in the team
- Variety instead of everyday routine: You advise our specialist dealers and end customers, configure solutions, support in 2nd level support, and conduct training sessions.
- From presales to project execution: You will support our IT solutions from conception to implementation - focusing on up to three products from our portfolio.
- Deep teamwork: You work closely with experienced colleagues, sales, and our manufacturers.
- Growth? Guaranteed! You can start with us not only as a System Engineer – if you already have more experience, there is directly the opportunity to join as a Professional or even Senior System Engineer.
- System Administrator (m/f/d) - You bring broader and deeper experience, take on more complex projects, and support mentoring of junior colleagues.
- System Engineer (m/f/d) - You are technically leading, handling highly complex 3rd Level Support, assisting with solution architectures, serving as the central escalation point, and actively developing the internal knowledge base.
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Our expectations of you
Education
- An apprenticeship or degree in the IT field (e.g., Computer Science, System Integration, or similar)
Qualifications
- Interested in familiarizing yourself with new technologies - gladly also in the direction of Presales or training
- Strong communication skills in German and English
- Proactive, team-oriented work style
Experience
- Technical understanding of networks, virtualization, cloud platforms, and ideally some experience with automation (e.g., scripting)
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What we offer
- An open corporate culture with short decision-making processes, direct communication, and a strong team spirit.
- We work together in a trusting manner, support each other, and maintain a straightforward 'Du' culture.
- A structured onboarding process with personalized training and one-on-one support from experienced colleagues ensures a successful start.
- Thereafter, we support your professional and personal development in the technology environment.
- Flexible working hours and hybrid work enable you to shape your workday independently.
- Our modern offices also offer special extras such as ergonomic workstations, massage chairs, billiard tables, and other location-specific features.
- An innovative environment with long-term prospects: You will work in a growing, internationally oriented corporate group with stable structures as well as room for your own ideas and initiatives.
- Extensive employee benefits such as EGYM Wellpass, JobRad, Jobticket, Corporate Benefits, asset-building benefits, and an additional subsidy for occupational pension schemes.
- In addition, you can expect 30 days of vacation as well as additional special leave days.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Infinigate Deutschland Gmbh
Infinigate is a leading European provider of IT security solutions with a focus on distribution, system integration, and IT resellers. For over 20 years, the company has been dedicated to delivering reliable security products and services to sustainably protect our customers' IT infrastructure, data, applications, and clouds.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
System Administrator / System Engineer IT Security
- Location
- Hamburg, Munich, Regensburg, Leipzig, Hanover
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
