Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Your role in the team
- 2nd level support for a CRM system and forwarding of faults to 3rd level support.
- Preparation and implementation of online seminars.
- Supporting customers in troubleshooting (by phone or remote maintenance).
- Administrative and organizational tasks.
- Interface function between customers and sales or product management.
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Our expectations of you
Education
- Successfully completed training as an IT specialist (m/f) in system integration.
Qualifications
- Very good communication skills.
- Enjoyment of problem-oriented work and high IT affinity.
- Flexibility and customer orientation.
Experience
- Professional experience in 2nd level software support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Service Desk Supporter 2nd Level
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
