Job
- Level
- Experienced
- Job Field
- IT, BI, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will address incidents in the SAP system and analyze issues in 2nd level support while assisting customers with error corrections and implementing adjustments in the core banking area.
Job Technologies
Your role in the team
- Processing of requests (tickets) and resolution of issues in the customer's SAP production environment within the scope of 2nd level support for core banking applications (e.g., FI, BP, CML, CMS, BCA, TRM).
- Analysis of problem areas and support for customers in troubleshooting. In doing so, you advise users and serve as the first point of contact for all SAP support inquiries.
- Recording of customer-specific change or new requirements, including through workshops or coordination meetings, and creation of IT concepts as a basis for implementation in SAP.
- Design and implementation of requirements in the Core Banking sector, e.g., during the introduction of new banking products, new regulatory requirements, or topics related to accounting and finance.
- Implementation of reports, applications, and interfaces for individual customer requirements.
- Topic and customer responsibility in the SAP environment up to taking responsibility for okadis products.
- Support of our project teams in the implementation of new solutions and in the development of SAP HANA transformation roadmaps.
- Management and controlling of customer inquiries.
This text has been machine translated. Show original
Our expectations of you
Education
- You have a completed degree in (Business) Informatics, (Business) Mathematics, Business Administration, Economics, Physics, or Engineering.
Qualifications
- You enjoy working with customers.
- Working in dynamic teams and enjoying new challenges characterize you.
- You are committed and assertive in implementing new tasks while taking customer concerns into account.
- Business management skills are desirable.
Experience
- You bring several years of professional experience, including at least three years in consulting or support roles, ideally within financial service providers.
- You have experience in executing tasks as a developer or IT architect, and you possess solid knowledge of object-oriented programming (possibly initial experience with SAP HANA).
This text has been machine translated. Show original
Topics that you deal with on the job
Job Locations
This is your employer
okadis Consulting GmbH
okadis Consulting GmbH is a consulting firm and SAP software house based in Eschborn, near Frankfurt am Main. We work with renowned banks and financial service providers to develop innovative solutions and support the implementation of new technologies. We maintain close relationships with our clients, working remotely or on-site depending on the needs of the project.
Description
- Founding year
- 2003
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting
IT Service Developer SAP Support
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
