Job
In this role, you will troubleshoot IT issues, manage end devices like PCs and printers, handle tickets and deliveries, and document knowledge based on customer inquiries.
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Your role in the team
- Troubleshooting for our clients in the healthcare sector
- Management of the service hotline and ticketing system
- Order processing and delivery inspection as well as invoice processing
- Documentation and preparation of knowledge in the 1st-Level area
- Management and support of end devices, e.g., PCs, notebooks, printers, etc.
- On-call duty
Our expectations of you
Education
- Completed vocational training in the field of computer science or a related area
Qualifications
- Infrastructure and administration knowledge in the areas of end devices, printing technology, software deployment, as well as patch/update management
- Independent and meticulous work approach
- High commitment and flexibility
- Team spirit, reliability, and organizational talent, even under high pressure
- Strong customer and service orientation, as well as good communication skills
Experience
- Several years of professional experience preferred
What we offer
- Remuneration according to TVöD-K
- Integration into a warm and cohesive team
- Comprehensive onboarding in your area of responsibility
- Extensive employee benefits such as corporate perks and regional discounts
- Support for your personal development through a diverse range of training and continuing education opportunities
- On-site daycare for children from eight weeks to three years at the Ansbach location
Benefits
Work-Life-Integration
Job locations
About your employer
ANregiomed gKU provides comprehensive medical services in West Mittelfranken and is a key employer with multiple hospitals and care centers.
- Established Company
- Onsite
- Healthcare, Social Sector
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