Job
In this role, you optimize digital end-to-end processes from customer inquiries to orders and support system integrations between CRM, ERP, and product configurators.
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Your role in the team
- In this role, you will connect Commercial, Engineering, and IT, and shape seamless digital processes from customer inquiry through product configuration and quotation to order.
- Analysis and optimization of end-to-end processes from inquiry through quote and order to cash.
- Responsibility for commercial data flows from website and customer interactions via CRM and product configurators to the ERP system.
- Support for the migration and further development of product configurators / CPQ solutions.
- Specification and technical support for system integrations between the product configurator, CRM, ERP, and document management.
- Recording technical requirements and translating them into clear technical specifications.
- Identification of media discontinuities as well as digitalization and automation potentials.
- Management and technical acceptance of external service providers and IT partners.
- Support with documentation, training, and the implementation of new systems and processes.
- Preparation of the e-commerce integration / distributor portal.
Our expectations of you
Education
- Degree in Business Informatics, Industrial Engineering, Business Administration with a focus on IT, or a comparable qualification.
Qualifications
- Understanding of end-to-end commercial processes such as Inquiry-to-Quote, Quote-to-Order, or Order-to-Cash.
- Ability to analyze business processes and data flows and translate functional requirements into technically implementable specifications.
- Structured, autonomous, and solution-oriented way of working.
- Strong communication skills at the interface between business, IT, and external partners.
- Very good German and English skills (corporate language in the IDEX context).
Experience
- Experience in implementing digitization, process, or system integration projects.
- Experience with ERP, CRM, CPQ, or comparable systems.
What we offer
- A role with direct impact: You will change how Richter Chemie-Technik GmbH operates — not in years, but in months.
- Challenging and interesting responsibilities in an international environment, complex industrial products, global distributor network, IDEX corporate context.
- Lived corporate values "Trust, Team, Excellence".
- Flat hierarchies as well as an open and personal communication culture.
- Competitive compensation.
- Company pension scheme, occupational pension, corporate health promotion, onboarding program, hybrid working possible, location Kempen (NRW).
Benefits
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Richter Chemie-Technik GmbH, based in Kempen, is a renowned manufacturer of high-quality, corrosion-resistant process components for industrial applications. The company specializes in pumps and fittings for corrosive, hazardous, pure, and ultra-pure media and is part of the IDEX Corporation.
- Established Company
- Onsite, Hybrid
- Industry, Production
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