Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hildesheim
- Working Model
- Hybrid, Onsite
Job Summary
In this role you ensure smooth IT operations: you take incident reports, diagnose and resolve issues, install, configure and manage hardware and software, and produce accurate, traceable documentation of processes.
Job Technologies
Your role in the team
- Contribution to the faultless functioning of IT systems in day-to-day operations.
- Assumption of incident intake, root cause analysis, and fault resolution.
- Point of contact for users and other support teams.
- Installation, configuration and management of hardware as well as software.
- Accurate documentation of processes, to make them understandable.
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Our expectations of you
Education
- Completed IT specialist apprenticeship or strong IT skills as a career changer.
Qualifications
- Great interest in IT topics and proficiency in handling common operating systems (Linux, Windows, MS Office etc.).
- Emphasis on customer satisfaction and service quality.
- Excellent German language skills, both spoken and written.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
1st and 2nd level IT supporter
- Location
- Hildesheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
