Job

In this role, you will be responsible for the administration, operation, and support of a complex scan software, including release coordination, conducting tests, and handling incident reports.

Job summary

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Job technologies

Your role in the team

  • You are independently responsible for the deployment, operation, and support of a complex scanning software for digitization and analysis of documents (application management).
  • You communicate with stakeholders to coordinate deployment prerequisites, the required scope of work, and scheduling for a complex scan software.
  • You evaluate the changes described in the release notes of the scan software and make associated risks visible (change and risk management).
  • You coordinate software releases across teams by managing the dependencies of the software on other systems and, where necessary, making decisions.
  • You manage the test environments for the scan software, taking security requirements into account.
  • You oversee the automation of the scan software configuration and further develop it to improve efficiency.
  • You conduct sufficient application tests before the delivery of the scan software.
  • You create the release notes for the users of the scan software.
  • You handle disturbance reports and inquiries within the scope of 2nd- and 3rd-level support for the scan software.

Our expectations of you

Education

  • You hold a completed university of applied sciences degree, bachelor's degree, or diploma in information technology or in a course of study related to IT.

Qualifications

  • You have experience operating or using professional scan software (desirable).
  • You are proficient in PowerShell scripting or other scripting languages.
  • You have knowledge of VisualBasic (preferably VB.NET).
  • You have IT skills in the Windows environment (client and server).
  • You have knowledge in Incident and Problem Management.
  • You are well-versed in the common Office applications (Outlook, Word, OneNote, Excel).
  • You are capable of thinking analytically and work in a structured and solution-oriented manner.
  • You are ready and able to quickly familiarize yourself with topics you have not yet mastered.
  • You are ready to undergo a security clearance check in accordance with the Security Clearance Act (SÜG).
  • In addition to your professional expertise, you have very good written and spoken German skills.
  • You enjoy working in a team and actively contribute to the development of good solutions and innovations.

Experience

  • If you haven't attended university, you should still keep reading now. We will compare equivalent skills and relevant professional experience.
  • You have solid knowledge and experience in application management as well as in software packaging.
  • You have experience in 2nd and/or 3rd Level Support.

Benefits

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Kaarst
    41564 Nordrhein-Westfalen, Germany
  • Location Dusseldorf
    Nordrhein-Westfalen, Germany
  • Location Paderborn
    Nordrhein-Westfalen, Germany

About your employer

As the central authority for the financial administration of the state of North Rhine-Westphalia, the Ministry of Finance employs between 500 and 600 staff and is responsible for the preparation of the state budget.

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Established Company
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Onsite, Hybrid
Industry
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application manager

Ministerium der Finanzen des Landes Nordrhein-Westfalen