Job
In this role, you will be responsible for the administration, operation, and support of a complex scan software, including release coordination, conducting tests, and handling incident reports.
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Job technologies
Your role in the team
- You are independently responsible for the deployment, operation, and support of a complex scanning software for digitization and analysis of documents (application management).
- You communicate with stakeholders to coordinate deployment prerequisites, the required scope of work, and scheduling for a complex scan software.
- You evaluate the changes described in the release notes of the scan software and make associated risks visible (change and risk management).
- You coordinate software releases across teams by managing the dependencies of the software on other systems and, where necessary, making decisions.
- You manage the test environments for the scan software, taking security requirements into account.
- You oversee the automation of the scan software configuration and further develop it to improve efficiency.
- You conduct sufficient application tests before the delivery of the scan software.
- You create the release notes for the users of the scan software.
- You handle disturbance reports and inquiries within the scope of 2nd- and 3rd-level support for the scan software.
Our expectations of you
Education
- You hold a completed university of applied sciences degree, bachelor's degree, or diploma in information technology or in a course of study related to IT.
Qualifications
- You have experience operating or using professional scan software (desirable).
- You are proficient in PowerShell scripting or other scripting languages.
- You have knowledge of VisualBasic (preferably VB.NET).
- You have IT skills in the Windows environment (client and server).
- You have knowledge in Incident and Problem Management.
- You are well-versed in the common Office applications (Outlook, Word, OneNote, Excel).
- You are capable of thinking analytically and work in a structured and solution-oriented manner.
- You are ready and able to quickly familiarize yourself with topics you have not yet mastered.
- You are ready to undergo a security clearance check in accordance with the Security Clearance Act (SÜG).
- In addition to your professional expertise, you have very good written and spoken German skills.
- You enjoy working in a team and actively contribute to the development of good solutions and innovations.
Experience
- If you haven't attended university, you should still keep reading now. We will compare equivalent skills and relevant professional experience.
- You have solid knowledge and experience in application management as well as in software packaging.
- You have experience in 2nd and/or 3rd Level Support.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
As the central authority for the financial administration of the state of North Rhine-Westphalia, the Ministry of Finance employs between 500 and 600 staff and is responsible for the preparation of the state budget.
- Established Company
- Onsite, Hybrid
- Public Service, Unions
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