Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin, Nuremberg, Munich, Rheinbach
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will monitor and maintain the Bundeswehr's platform, handle remote troubleshooting, support change management, and further develop technical documentation.
Job Technologies
Your role in the team
- Administration, operation, and maintenance of the Bundeswehr platform.
- Responsibility for monitoring and maintaining the deployed systems.
- Handling of disruptions through remote maintenance or diagnostic procedures as well as remote troubleshooting at the user's location.
- Incident, problem, and change management in 2nd level as well as support for 3rd level tickets.
- Maintenance and further development of technical documentation.
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Our expectations of you
Education
- Completed IT vocational training (e.g., Fachinformatik für Systemintegration) or comparable professional experience.
Qualifications
- Basic technical knowledge in Windows Server administration (installation, configuration, monitoring).
- Basic knowledge of automation using PowerShell.
- Basic knowledge in using MS Office products (Word, Excel, PowerPoint).
- Basic knowledge in the use of ticket systems and ITIL processes.
- Good analytical skills, initiative, high willingness to learn, and communication skills.
- Independent working style and problem-solving skills as well as customer- and service-oriented work.
- Ability to integrate into existing teams, occasional travel to in-person meetings.
- Fluent in German, both spoken and written, with a good understanding of English technical manuals and technical terminology.
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What we offer
- Through diverse and socially relevant tasks, we ensure the smooth IT operations and digitalization of the Bundeswehr.
- Our common goal unites us. For us, a respectful Umgang miteinander and a strong team spirit are fundamental.
- BWI offers a market-competitive salary, a secure job, as well as an award-winning and employer-funded occupational pension scheme.
- We offer 30 days of annual leave, 1 traditional day off, plus options for individual adjustments.
- Through our benefit app, you receive a monthly credit, and additionally, tax advantages are available for public transport tickets.
- We enable flexibility to balance work and private life, for example through remote work or trust-based working hours, and the long-term accumulation of a value account for purposes such as a sabbatical.
- We support professional and personal development through tailored measures as well as free access to LinkedIn Learning.
- Our Jobrad offer allows leasing up to 2 bicycles.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
BWI GmbH
At the IT Service Center of the Federal Government, we offer comprehensive IT services under one roof. With over 4,000 employees, we are one of the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who share our passion and are searching for challenging IT projects to help shape Germany's future.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
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Total
(1 Review)3.6
Engineering
2.7Workingconditions
4.4Culture
3.7Career Growth
3.6