Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Ahrensburg
- Working Model
- Onsite
Job Summary
In this role, you will receive incident reports, conduct error analyses in 1st and 2nd level support, assist departments with technical issues, and manage user administration in Active Directory.
Job Technologies
Your role in the team
- You are responsible for receiving fault reports and service requests via the ticket system, phone, and email.
- You perform error analysis and initial solutions within the scope of 1st Level Support.
- With your expertise, you support and advise our specialist departments on technical issues to ensure smooth daily operations.
- You will also handle selected topics in 2nd Level Support (e.g., hardware, workplace environment, standard software).
- You work with user management in an Active Directory environment both on-premises and in the cloud for the entire Kroschke Group.
- You maintain the IT equipment inventory in an asset management system.
- You are responsible for the installation and maintenance of hardware and software components.
This text has been machine translated. Show original
Our expectations of you
Education
- You have completed training as an IT specialist or hold a degree with a focus on IT.
Qualifications
- You have very good knowledge of common operating systems, such as Windows, Linux, or MAC OS.
- You are experienced in network, system, and security protocols.
- It motivates you to handle tasks independently, responsibly, and solution-oriented.
- You have good communication skills in German and English and are eager to work in a great team.
Experience
- You have experience with servers and virtualization tools.
This text has been machine translated. Show original
What we offer
- A success-oriented and future-proof environment, with all the advantages of a stable family business in its third generation.
- A partnership based on equality; feedback is not a one-way street for us.
- The opportunity to contribute your ideas, shape developments, and create space for your creativity.
- Honest interest in you as a person and understanding of your circumstances; we offer everyone the "right desk".
- Our comprehensive employee benefit model (including company pension scheme), options for a JobRad, participation in the Germany ticket.
- Excellent transport links and shopping facilities right around the corner.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
More net
Job Locations
This is your employer
Christoph Kroschke Holding GmbH & Co. KG
As a leading company in the industry, Christoph Kroschke GmbH offers innovative vehicle services, efficient process solutions, and digital services. With over 500 service points nationwide and 17 European partners, the company is well-positioned to provide you with a quick and easy vehicle registration.
Description
- Founding year
- 1957
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier
IT Helpdesk Support Staff
- Location
- Ahrensburg
- Working Model
- Onsite
- Diversity
- Open for all genders
