Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Technologies
Your role in the team
- IT support on site, by telephone, email, chat or Teamviewer
- Documentation in the issue tracking system (Jira Service Management)
- Supporting our software and hardware rollouts
- Management of our hardware in the ERP system (SAGE)
- Onboarding training in Google Workspace and Mitel (PBX)
- Maintaining our knowledge base (Confluence)
- Strengthening our process and service quality
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Our expectations of you
Qualifications
- Broad interest and knowledge in the IT environment
- Enjoyment of contact and fun in direct exchange
- Experienced use of Microsoft Windows
- Very good knowledge of spoken and written German
Experience
- Ideally, you already have experience in IT support
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
Location Berlin
Germany
This is your employer
Reservix GmbH
Reservix GmbH is a leading ticketing company in Germany. More than 7,000 organizers from the fields of concerts, sport, theatre, tourism and tours trust our software products. We are proud to satisfy millions of customers and we also offer our service in Austria and Switzerland.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Sports, Leisure, Internet, IT, Telecommunication
IT Helpdesk
- Location
- Berlin
- Working Model
- Onsite
