Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Lübeck, Kiel
- Working Model
- Onsite
Job Summary
In this position, you will support and develop the patient portal "Mein UKSH", analyze user requests, conduct training sessions, and actively participate in both 1st and 2nd level support.
Job Technologies
Your role in the team
- Support and further development of the patient portal "Mein UKSH" (ORBIS module Patient X Care)
- Analysis and processing of user inquiries
- Support for users within the scope of 1st- and 2nd-level support.
- Participation in on-call duties in accordance with company regulations
- Provision of basic support for defined IT services
- Creation and editing of Requests for Change (RFCs)
- Conducting training sessions for users
- Participation in IT visits and coordination with clinical areas
- Participation in IT projects
- Assumption of subproject and project management
- Planning, coordination, and implementation of project tasks
- Collaboration with internal and external project stakeholders
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Our expectations of you
Education
- Completed training as an IT specialist, in the field of Medical Documentation, or a comparable qualification.
- Alternatively, a completed degree in Computer Science (Bachelor) or a comparable field of study.
Qualifications
- Applications from motivated career changers are welcome.
- Good knowledge of hospital and clinical processes
- Strong technical understanding
- High willingness to learn and interest in new technologies
- Structured and independent way of working
- Communication and teamwork skills
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What we offer
- An interesting and technically challenging work environment with exciting challenges in the IT processes of a large company in an industry right in the middle of digital transformation.
- Work in a pioneering team with many opportunities for shaping and development.
- a performance-based compensation
- A flexible, family-friendly working hours model (38.5 hours/week) - part-time employment is generally possible.
- Excellent further training and qualification opportunities are of course available in this context.
- Complimentary beverages (coffee, cappuccino, water)
- Discounts at various companies (fitness studios, various fashion brands, etc.) for our employees.
- Company bike leasing and the opportunity to participate in corporate and sports events as well as in the extensive university sports programs at the universities of Kiel and Lübeck.
- Job ticket of NAH.SH
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Benefits
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
Universitätsklinikum Schleswig-Holstein
The Schleswig-Holstein University Hospital - UKSH - is one of the largest European centers of university medicine - together with the Christian-Albrechts University in Kiel and the University of Lübeck - international top research with interdisciplinary patient care and the education of doctors of future generations.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.1
Engineering
3.0Workingconditions
3.0Career Growth
2.7Culture
3.7
IT application support for the patient portal "My UKSH"
- Location
- Lübeck, Kiel
- Working Model
- Onsite
- Diversity
- Open for all genders
