Job
- Level
- Experienced
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Mühldorf a. Inn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will enhance the CRM system, optimize sales processes, analyze data, and promote a data-driven sales culture to ensure sustainable growth and high forecast quality.
Job Technologies
Your role in the team
- As a CRM & Sales Excellence Manager (m/f/d), you will be responsible for our CRM system and continuously develop it.
- Thereby, you ensure that our sales processes are managed efficiently, transparently, and data-driven.
- Together with sales, management, and other interfaces, you lay the foundation for sustainable growth and high forecast quality.
- Responsibility for and further development of the CRM system, including requirements management, CRM roadmap planning, as well as managing external partners and system providers.
- Control and optimization of Sales Operations through monitoring the sales pipeline, forecasting, and analyzing the sales funnel and conversion rates.
- Further development and governance of sales processes through the definition of standards, best practices, and ensuring process compliance.
- Ensuring data quality and reporting, including KPI management, data analysis, dashboards, and deriving actionable insights.
- Consulting, training, and enablement of CRM users through training sessions, guidelines, and promoting a data-driven sales culture.
- Support of change and transformation initiatives to introduce new features, automations, and standardized sales processes.
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Our expectations of you
Education
- Successfully completed studies in Business Administration, Business Informatics, or a comparable qualification.
Qualifications
- Very good understanding of sales processes and pipeline management.
- Proficient in Excel, Power BI, or comparable BI tools.
- Structured, autonomous, and solution-oriented way of working.
- Very good knowledge of German and English.
Experience
- Several years of experience in CRM, Sales Operations, or Sales Excellence.
- Experience with CRM systems (e.g., Salesforce, Microsoft Dynamics 365, or SAP CRM).
- Strong analytical skills, high data affinity, and experience in establishing governance structures and standards.
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What we offer
- Contribute your own ideas and actively shape CRM roadmaps, automations, reporting structures, and sales standards.
- Expand your expertise in CRM management, Sales Operations, data analysis, and process optimization through diverse projects and targeted training opportunities.
- Utilize innovative CRM and reporting solutions to enable data-driven decision-making and sustainably improve sales processes.
- Work closely with sales, management, international stakeholders, and external partners, actively shaping the sales organization.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
ODU GmbH & Co. KG. Otto Dunkel GmbH
The ODU Group is one of the leading international suppliers of connector systems with headquarters in Germany and locations worldwide.
Description
- Founding Year
- 1942
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization
CRM & Sales Excellence Specialist
- Location
- Mühldorf a. Inn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
