Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Krefeld
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are responsible for managing and administering internal systems, analyzing errors, training users, and continuously working on optimizing the system landscape.
Job Technologies
Your role in the team
- You are the primary contact for all questions and issues related to our internal core and administration systems (e.g., Diamant - Billing, SharePoint, ELO, Newtron, HR systems).
- You provide professional and technical support for the applications and assist the business units in their daily operations.
- You are responsible for the configuration, administration, as well as user, role, and rights management of the systems in accordance with business requirements.
- You perform regular maintenance, update, and care tasks to ensure the availability, stability, and performance of the systems.
- You analyze occurring errors and disruptions and implement measures for quick resolution in collaboration with software manufacturers and external service providers.
- You train our employees or assigned Key-Users in the use of the systems and create corresponding documentation and training materials.
- You actively contribute to the development and optimization of our internal system landscape and identify areas for improvement.
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Our expectations of you
Education
- Completed training in the IT field or a comparable qualification.
Qualifications
- Analytical thinking skills and a structured working approach.
- Ability to understand and explain complex technical contexts.
- High communication skills and team spirit.
- Strong customer orientation.
- Independent and goal-oriented working style.
- Willingness to continuous learning.
- Negotiation-level proficiency in German and English, both spoken and written.
- Driver's license class B.
- Willingness to work in the evening and night hours and on weekends (occasionally).
Experience
- Relevant professional experience corresponding to the position and responsibilities, preferably in logistics or the service sector.
- Initial practical experience in application support or IT administration, ideally in the logistics environment.
- Experience in working with systems such as Diamant, ELO, SharePoint, and HR systems.
- Experience in integrating EDI interfaces into TMS or ERP systems.
- Experience in project work and agile project management.
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What we offer
- 30 vacation days (based on a 5-day week) and predictable working hours: Enjoy ample time to relax.
- Profit sharing and holiday pay: Your contribution counts and is rewarded.
- Asset-building benefits: We support you in building your wealth.
- Employee parking spaces to make your daily life easier.
- Jobrad: Cycling to work in summer? No problem!
- Portals Employee Benefits: Discounts, e.g., for travel or electronic devices.
- Platform voiio: A family-friendly digital space for consulting services and discounts.
- Your workplace: We also offer you the possibility to work remotely and provide you with a laptop and a mobile phone for this purpose.
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Benefits
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
nox Germany GmbH
nox Germany GmbH is the leading provider of overnight express deliveries of time-critical spare parts in Europe. The company offers logistics solutions for various industries, including automotive, agriculture, and mechanical engineering, and operates over 20 depots in Germany as well as locations in Belgium and the Netherlands. With around 1,000 employees, nox Germany GmbH generates a revenue of approximately 300 million euros.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
IT Application Specialist internal systems
- Location
- Krefeld
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
