Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Salary
- from 23.370 € Gross/Year
- Location
- Lübeck
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle support requests for school IT, assist the helpdesk via phone, email, and ticketing system, and potentially provide on-site support at schools in Lübeck.
Job Technologies
Your role in the team
- Acceptance, processing, and forwarding of support requests in the field of school IT.
- Flexible support for our Helpdesk (phone, email, ticket system, knowledge base).
- Possible support for on-site support at the Lübeck schools.
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Our expectations of you
Education
- Ideally, a degree related to computer science.
Qualifications
- IT skills, MS Office, German at C1 language proficiency level.
- Time and self-management, reliability, taking responsibility, willingness to perform.
- Communication and information skills, cooperation and conflict resolution skills, team ability.
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What we offer
- Meaningful, systemically relevant, and crisis-proof – these are our arguments for your activity with us.
- And of course, the remuneration according to the collective agreement TV-V, pay grade 5 (€ 23,370).
- With personalized offers, we support you in your professional and personal development - from your very first day at work.
- To ensure that work and life are in balance for you, you can also work remotely with us and have flexible working hours.
- Rely on our support in the form of emergency childcare for children or assistance in securing daycare places.
- Free parking spaces also with charging options for e-vehicles, good public transport connections, NAH.SH job ticket or bicycle leasing - your advantages in terms of mobility.
- Look forward to massages at the workplace, sports and prevention courses, as well as a balanced menu (including vegetarian and vegan options) in our cafeterias.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Stadtwerke Lübeck Holding GmbH
Der Stadtwerke Lübeck Konzern bietet zahlreiche Chancen für Ihre Karriere. Denn dieser bündelt nicht nur die Stadtwerke Lübeck Holding GmbH, die Stadtwerke Lübeck GmbH und die Netz Lübeck GmbH, sondern auch die Stadtverkehr Lübeck GmbH, die Lübeck-Travemünder Verkehrsgesellschaft mbH und die TraveKom Telekommunikationsgesellschaft mbH.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Other Sectors
Student Assistant Helpdesk Digital School
- Salary
- from 23.370 € Gross/Year
- Location
- Lübeck
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
