Job
- Level
- Senior
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop automated workflows and integrate AI solutions for Sales, Customer Success, Marketing, and Finance teams to enhance their efficiency and optimize decision-making processes.
Job Technologies
Your role in the team
- As a Senior Revenue Operations Engineer, you anchor the build end of Revenue Operations - our internal product team whose customers are the GTM functions: Sales, CS, Marketing, and Finance.
- You build the AI, automation, and data foundations that make these teams faster, smarter, and more scalable, owning the end-to-end delivery of internal tools, integrations, and AI-powered workflows - from problem framing and architecture through launch, adoption, and measurable business impact.
- You identify and productionize high-leverage AI use cases across Sales, Customer Success, Marketing, and Finance, including LLM integrations, workflow design, evaluation, guardrails, and monitoring.
- You design and build lightweight internal applications and interfaces that remove recurring manual work, improve decision-making, and are simple for teams to adopt.
- You build end-to-end workflows using Make, n8n, and custom logic, including business rules, system handoffs, error handling, alerts, and ongoing monitoring.
- You create clean, maintainable data flows between HubSpot, the data warehouse, billing, support, and other GTM tools using APIs, webhooks, enrichment pipelines, and data activation.
- You work deeply within HubSpot's objects, properties, workflows, and integration layer to support complex use cases without creating fragile or unnecessarily complicated architecture.
- You translate scoped or ambiguous business problems into clear technical solutions, define success metrics, and choose the simplest approach that can deliver meaningful impact.
- You test, document, deploy, and iterate on solutions with end users so they remain secure, maintainable, reliable, and useful after launch.
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Our expectations of you
Qualifications
- You've integrated LLMs into real workflows or tools through APIs and understand how to move beyond prompting into reliable, production-ready use cases.
- You start with the user and business problem, map the relevant process and data dependencies, and choose the simplest scalable solution rather than defaulting to a particular tool.
- You're comfortable working with APIs, webhooks, JSON, authentication, data models, and the movement of data between multiple systems.
- You can take a project from discovery and architecture through building, testing, rollout, documentation, monitoring, and ongoing improvement.
- You ship quickly without treating reliability as optional, including appropriate testing, error handling, security, observability, and documentation.
- You can explain technical decisions simply, manage trade-offs, work through ambiguity, and collaborate effectively with both technical and non-technical stakeholders.
- You are fluent in written and spoken English; German is a plus.
- You actively experiment with new technologies, learn through building, and share useful findings without chasing novelty for its own sake.
Experience
- You bring 3+ years of hands-on experience in RevOps, GTM Engineering, SalesOps, Business Systems, or a comparable B2B SaaS role, and can show production systems you personally built.
- You connect technical work to measurable outcomes such as pipeline, productivity, data quality, speed, cost, or customer experience.
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What we offer
- We believe in the power of in-person collaboration: You'll work with your team from our Berlin office at least three days a week.
- Some of the best ideas happen when we're in the same room - decisions are made faster, we learn from each other, and we grow stronger as a team.
- We're an international team with diverse cultural backgrounds and languages.
- Openness, mutual respect, and the exchange of different perspectives shape the way we work together.
- We value ambition and drive.
- We're looking for people who take ownership, show initiative, and are excited to grow quickly.
- We work with a high degree of ownership and a strong learning mindset.
- Asking questions, staying curious, and continuously improving are part of our everyday culture.
- We care deeply about humility and teamwork.
- No egos, open feedback, and a willingness to learn from one another matter more to us than titles.
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Benefits
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Superchat
Superchat is an innovative startup from Berlin that helps companies digitize their customer interactions. The platform offers AI chatbots that enable automated responses while ensuring compliance with GDPR. Superchat caters to various industries, including e-commerce and insurance.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Senior Revenue Operations Engineer
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
