Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You will be responsible for the competent mediation between our teams (support, development, product and project management) as well as the customers and your contact person
- You will form and sustainably strengthen healthy relationships with our customers and sales partners
- You advise our sales partners on the use of the various software solutions
- You provide technical support for problems that only the manufacturer can help with and analyze and prioritize problems independently in accordance with our mission statement "Customer Centricity"
- You also think outside the box to create a comprehensive picture of complex issues
This text has been machine translated. Show original
Our expectations of you
Education
- You have completed training or studies in the IT environment.
Qualifications
- You can advise our B2B partner with your technical expertise and support them in solving problems
- You have a good understanding of client/server architectures and SQL based databases
- You have very good oral and written expression and can easily explain and process complex issues
- You speak very good German, English is an advantage
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
Location Karlsruhe
Baden-Württemberg
Germany
This is your employer
CAS Software AG
As one of the leading software companies in Karlsruhe, we at CAS Software AG have been shaping innovative software solutions for the future for over 30 years. From our app-based SmartWe platform to our product configurator solutions and software for university management, we offer a variety of industry-specific solutions for well-known national and international customers.
Description
- Founding year
- 1986
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Technical Helpdesk Expert
- Location
- Karlsruhe
- Working Model
- Hybrid, Onsite
