Job
- Level
- Lead
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will lead the hands-on implementation of Celonis solutions for enterprise customers, develop data models and KPIs, conduct requirement analysis workshops, and ensure operational efficiency.
Job Technologies
Your role in the team
- Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world's fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what's possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process.
- As a Lead / Principal Deployment Engineer, you are the backbone of Celonis delivery. You lead the hands-on implementation of Celonis solutions for enterprise customers, combining platform expertise with AI-augmented workflows to deliver high-quality outcomes, fast. You use Celonis's AI deployment tools as your primary instruments - directing agents to build data models, generate analyses, and configure operational solutions, while applying your own judgment to validate outputs, adapt to customer context, and ensure business relevance.
- Conduct business discovery workshops to translate customers' strategic objectives into high-impact Celonis use cases.
- Collaborate with the customer's IT and business stakeholders to define project scope, data requirements, and success criteria.
- Ensure data connectivity and extraction pipelines are properly configured, working with specialist resources if required.
- Direct AI deployment agents (Apollo) to build data models, process analyses, KPIs, and dashboards - writing clear specifications and validating agent outputs against business requirements.
- Build and configure Celonis solutions across the platform: Process Intelligence Graph, data transformations, process analysis, operational solutions, and AI-powered insights.
- Identify process inefficiencies and root causes using Celonis technology, always in close collaboration with the customer.
- Validate AI-generated outputs for accuracy, business relevance, and alignment with customer context - applying domain knowledge where the AI cannot.
- Lead value creation workshops and define measures to improve process inefficiencies.
- Define and build KPIs measuring the customer's success and quantify business impact.
- Design and build operational solutions to drive value, adoption and improve process conformance.
- Enable key customer users to use and extend the solution independently, setting the foundation for long-term adoption.
- Manage project outcomes against timelines, scope, and customer expectations.
- Train and demonstrate to customer users, guiding them on the path to sustained value.
- Document solution design decisions and configurations for future reference and handoff.
- Develop and maintain deep expertise in one or more process domains (e.g., Supply Chain, Order to Cash, Procure to Pay, IT Service Management) or industry verticals.
- Translate domain knowledge into scalable solution patterns, reference architectures, and best practices that the broader team can leverage.
- Proactively identify and standardize high-value use cases within your domain, collaborating with Product and Business Apps teams to shape the platform roadmap.
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Our expectations of you
Education
- Education: Bachelor's or Master's in Technology Management, Business Informatics, Computer Science, Engineering, Business Administration, or a comparable field.
Qualifications
- Platform skills: Ability to build and configure solutions on the Celonis platform, including data modeling, process analysis, KPI definition, and automation. Proficiency in PQL, SQL, and Python.
- Business and process domain expertise: Strong understanding /deep expertise (based on seniority level) of enterprise business processes and financial metrics. Knowledge of standard ERPs (SAP, Oracle) and process areas (Inventory Management, Order to Cash, Procure to Pay, Accounts Payable) is a strong plus.
- Consulting skills: Ability to steer customer workshops, present findings to management, manage stakeholder expectations, and deliver outcomes in the face of adversity and ambiguity. Comfortable working with both technical and business audiences.
- Analytical mindset: Excellent problem-solving skills with a value-driven orientation. Ability to translate business requirements into technical solutions and quantify business impact.
- Learning agility: Willingness to continuously develop expertise through experimentation. Comfort with ambiguity and evolving tools.
- Languages: Fluency in English and German required.
- Travel: Willingness to travel to customer location up to 50%, according to customer requirement and project delivery phases.
Experience
- Experience: minimum of 7+ years in management or IT consulting, data/solution consulting, or process improvement consulting within software vendors, consulting firms, or system integrators.
- AI fluency: Comfort working with AI-assisted development tools (e.g., Claude Code, Codex, Cursor, etc.). Ability to write clear specifications, evaluate AI-generated outputs, and iterate effectively. Experience with prompt engineering or context engineering is a strong plus.
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What we offer
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
- Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
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Benefits
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Celonis
Celonis' Intelligent Business Solution, based on Process Mining, helps companies improve their processes and transform their operations. This solution enables organizations to visualize their process flow and identify potential weaknesses. Celonis is headquartered in Munich, with additional offices in New York and other major cities around the world.
Description
- Language
- English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Lead Principal Deployment Engineer
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
