Job
In this role, you will assist employees with IT inquiries, manage cloud infrastructure, and develop new systems while overseeing partners and supporting hardware operations.
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Job technologies
Your role in the team
- You provide comprehensive support to employees, covering user management, the maintenance of personal IT equipment and workstations, and support requests.
- You manage our (cloud) infrastructure and continuously develop it.
- You manage and oversee our partners and service providers who support you with these tasks.
- You are responsible for selecting, testing, and independently implementing new IT systems.
Our expectations of you
Education
- You have completed vocational training in IT, e.g., as an IT specialist focusing on system integration, a degree in computer science, or an equivalent qualification.
Qualifications
- You already possess solid knowledge of cloud-based Microsoft environments, including Entra ID, Teams with telephony integration, SharePoint, Intune / Endpoint Manager / Auto Pilot, and software deployment.
- Knowledge of (Wi-Fi) networks, IT security, or data protection is a plus.
- When managing hardware (notebooks, iPhones) and workstations, you impress just as much as with the admin console or PowerShell.
- You are characterized by a hands-on mentality, organizational talent, and independent working.
- You have a meticulous, service- and results-oriented work approach, willingly take responsibility, and demonstrate a high degree of initiative as a team player.
- You are open to new topics and ready to take responsibility for them after onboarding.
Experience
- You have already gained experience in collaborating with and managing partners and service providers.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Bitkom vertritt mehr als 2.700 Unternehmen der digitalen Wirtschaft, davon gut 1.900 Direktmitglieder. Sie erzielen allein mit IT- und Telekommunikationsleistungen jährlich Umsätze von 190 Milliarden Euro, darunter Exporte in Höhe von 50 Milliarden Euro.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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