Logo Bundesverband Informationswirtschaft, Telekommunikation und neue Medien e.V.

System Administrator Second Level Support

Job

  • Level
    Experienced
  • Job Field
    IT, Network, System
  • Employment Type
    Part Time/Full Time
  • Contract Type
    Permanent employment
  • Location
    Berlin
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will assist employees with IT inquiries, manage cloud infrastructure, and develop new systems while overseeing partners and supporting hardware operations.

    Job Technologies

    Your role in the team

    • You provide comprehensive support to employees, covering user management, the maintenance of personal IT equipment and workstations, and support requests.
    • You manage our (cloud) infrastructure and continuously develop it.
    • You manage and oversee our partners and service providers who support you with these tasks.
    • You are responsible for selecting, testing, and independently implementing new IT systems.

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    Our expectations of you

    Education

    • You have completed vocational training in IT, e.g., as an IT specialist focusing on system integration, a degree in computer science, or an equivalent qualification.

    Qualifications

    • You already possess solid knowledge of cloud-based Microsoft environments, including Entra ID, Teams with telephony integration, SharePoint, Intune / Endpoint Manager / Auto Pilot, and software deployment.
    • Knowledge of (Wi-Fi) networks, IT security, or data protection is a plus.
    • When managing hardware (notebooks, iPhones) and workstations, you impress just as much as with the admin console or PowerShell.
    • You are characterized by a hands-on mentality, organizational talent, and independent working.
    • You have a meticulous, service- and results-oriented work approach, willingly take responsibility, and demonstrate a high degree of initiative as a team player.
    • You are open to new topics and ready to take responsibility for them after onboarding.

    Experience

    • You have already gained experience in collaborating with and managing partners and service providers.

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    Benefits

    Work-Life-Integration

    Topics that you deal with on the job

    Job Locations

    • Location Berlin

      Germany

    This is your employer

    Bundesverband Informationswirtschaft, Telekommunikation und neue Medien e.V.

    Bundesverband Informationswirtschaft, Telekommunikation und neue Medien e.V.

    Bitkom vertritt mehr als 2.700 Unternehmen der digitalen Wirtschaft, davon gut 1.900 Direktmitglieder. Sie erzielen allein mit IT- und Telekommunikationsleistungen jÀhrlich UmsÀtze von 190 Milliarden Euro, darunter Exporte in Höhe von 50 Milliarden Euro.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Location
    Berlin
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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