Job
In this role, you will install and administer Microsoft and Linux environments, handle application-specific tasks, and support IT projects for clients in client-server networks and IT security.
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Job technologies
Your role in the team
- After an intensive onboarding period, you’ll enjoy independently handling and solving application-specific tasks in your area of expertise.
- You install and administer virtualized Microsoft and Linux environments remotely and on-site at the customer’s premises.
- Together with your colleagues on the team, you document customer updates and your actions so that your colleagues can take over seamlessly.
- When changes, further development, or customer requests are necessary, you work with your colleagues in Sales to deliver the best solution for the customer together.
- You support the ongoing operation, expansion, and maintenance of our customers’ IT systems in IT projects.
- As part of our technology team, you’ll become an expert in on-premises and cloud networks in client-server environments, as well as IT security.
Our expectations of you
Education
- Training in IT or an equivalent qualification.
Qualifications
- Good knowledge of the operating system and IT environment of the application itself.
- Enjoy working with customers and have personable communication skills.
- Patience and composure if a customer is having a bad day.
- An independent approach to work and a commitment to continuous professional development.
- We see you as a self-reliant team player who tackles new challenges systematically every day and meets them with compelling solutions.
Experience
- Experience with or a quick grasp of ticketing systems.
What we offer
- Structured onboarding process led by the manager, team, and onboarding buddy.
- Flexible working hours, subject to the support shift schedule.
- Paid professional development and individual career paths.
- Long-term prospects, many kind gestures, and great colleagues.
- We support your professional development in the areas that interest you through training and continuing education.
- Everyone here has the opportunity to share their skills.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Johannsen is a IT service provider based in Hamburg that offers professional IT services. We are here to provide a home for your IT solutions and needs. Our comprehensive list of offerings covers everything you need in the modern IT landscape.
- Established Company
- Onsite
- Internet, IT, Telecommunication
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