Job
- Level
- Experienced
- Location
- Heilbronn
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will independently support medical practices in IT, administer Windows environments, conduct installations, and assist with technical inquiries, especially regarding T2med.
Job Technologies
Your role in the team
- Independent technical support for medical practices remotely, in-house, and on-site.
- Support for medical practices in the daily operation of their practice management system / medical information system, especially T2med.
- Administration and further development of Windows system landscapes with servers, clients, and Active Directory.
- Management of networks, firewalls, switches, routers, WLAN, and peripheral devices.
- Planning and execution of installations, migrations, rollouts, and system modernizations.
- Contact person for practice owners, practice management, and staff regarding technical questions.
- Ensuring a stable and fail-safe IT operation in medical practices.
- Maintenance of documentation, ticketing, and monitoring systems.
- Participation in projects related to practice IT, networks, and medical technology.
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Our expectations of you
Education
- Completed IT apprenticeship or comparable solid professional experience in IT service / system support.
Qualifications
- Excellent knowledge of Windows client/server environments, Active Directory, and networking technology.
- Structured, reliable, and solution-oriented way of working.
- Confident and professional appearance in direct customer engagement.
- Class B driver's license.
Experience
- Several years of practical experience in managing IT environments.
- Mandatory: proven experience in managing medical practices.
- Ideally experience with practice management systems / electronic health record systems, especially T2med.
- Experience in support, administration, and independent customer care.
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What we offer
- The position is aimed at experienced professionals, not entry-level candidates.
- Applications can only be considered if there is already practical experience in IT support for medical practices.
- For regular on-site support, your place of residence should already be located in the Heilbronn-Franken area or in close proximity that is easily accessible.
- A valid work permit for Germany is a prerequisite.
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Topics You Will Work On
Job Locations
About Your Employer
Seidemann Solutions GmbH
Seidemann Solutions GmbH specializes in IT services for medical and tax professionals as well as SMEs. With a wide range of solutions, it supports its clients in digital transformation.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication