Job
In this apprenticeship, you install and configure IT systems, assist customers with technical issues, and develop tailored IT solutions in real projects while learning about networks, hardware, and software.
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Your role in the team
- You will learn how to install and configure PCs, operating systems, and IT systems, and integrate them into existing IT infrastructures.
- You support our customers with technical questions and issues while gaining experience in first- and second-level support.
- You’ll gain insights into digital migrations and transformation projects and learn about various technologies and IT solutions.
- You will learn to understand customer requirements and develop suitable IT solutions, for example in the areas of hardware, software, networks, and IT infrastructure.
- From day one, you’ll work on real customer projects and learn how to implement technical solutions to meet a range of requirements.
- We’ll show you step by step what matters when installing, configuring, monitoring, and further developing IT systems.
Our expectations of you
Education
- You have successfully completed your Abitur or Fachabitur, or will obtain your qualification by the start of the apprenticeship.
- You’re a quick learner, curious, and eager to keep learning new things throughout your training.
Qualifications
- You’re passionate about IT and technology and enjoy getting to the bottom of technical problems.
- Ideally, you already have some experience with PCs, hardware, software, or networks and can resolve minor IT issues independently.
- You have excellent written and spoken German skills and can also communicate in English. Additional language skills are, of course, welcome.
- You approach tasks carefully and reliably, and have the flexibility and mobility required for a variety of assignments.
- You enjoy working in a team, are communicative, and enjoy interacting with customers.
- You hold a Category B driving licence.
What we offer
- You can look forward to a varied training program in the IT division of the NetCologne Group.
- From day one, you’ll be part of a friendly and motivated team, with the opportunity to put your knowledge into practice right away.
- Throughout your training, our trainers (m/f/d) will provide you with intensive guidance and support your professional and personal development.
- We want to help you not only get off to a successful start in your career, but also offer you long-term prospects with us.
Benefits
Work-Life-Integration
Health, fitness & fun
Food & drink
Topics you will work on
Job locations
About your employer
NetCologne is your regional provider for fast and reliable telecommunications services. We have been providing people in Cologne and the surrounding regions with fast connections for over 20 years. We offer you the entire range of modern communication technologies: In addition to classic telephony, Internet, mobile phone and TV services, the product range also includes professional IT and data center services for companies.
- 1994
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Career growth
- 3.2
- Team culture
- 4.0
- Working conditions
- 3.6
- Engineering
- 3.0
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