Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Göttingen
- Working Model
- Onsite
Job Summary
In this role, you independently handle 1st level support requests, collaborate closely with the 2nd level support team, and assist internal departments with IT projects and daily challenges.
Job Technologies
Your role in the team
- The core of your role involves receiving requests and incident reports in 1st Level Support, which you resolve independently or together with colleagues.
- For more complex topics, you work closely with colleagues from 2nd Level Support to find successful solutions.
- Within daily operations, you support all company departments as an internal service provider.
- In project work, you support the IT management and communicate with other IT employees of the nationwide corporate group.
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Our expectations of you
Education
- You have completed training in the IT field, e.g., IT specialist for system integration, IT electronics technician, or a comparable qualification with professional experience.
Qualifications
- Independent handling of tickets from the specialist departments, a strong service orientation, as well as high communication and organizational skills.
- Solid knowledge in the administration of Windows clients (SCCM, Active Directory, Entra ID, Microsoft 365) as well as in Mobile Device Management (iOS).
- A valid Class B driver's license and willingness to travel for occasional assignments at our branches.
- Documentation of IT-specific topics.
- Enjoyment of working in a young and innovative team.
- Good time and self-management, a sense of responsibility, and reliability combined with an understanding of economic contexts.
- You enjoy working with other people and have fun helping them succeed.
- You are motivated to continuously improve your skills, and you enjoy familiarizing yourself with new IT systems.
Experience
- Experience with the following systems is advantageous: SimonsVoss LSM, TopM San6, Lancom, and Sophos (MDM).
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What we offer
- Modern workplace equipment.
- A motivated and friendly team that values collaboration.
- An intensive onboarding in an interesting and varied field of work.
- A secure job in a growth-oriented and systemically important industry.
- Opportunities for development and further training.
- Versatile measures in occupational health management.
- Exclusive employee benefits and discounts.
- Free drinks and other goodies.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Food & Drink
Job Locations
This is your employer
MEDITECH Sachsen GmbH
MEDITECH Sachsen GmbH is an established company in the healthcare sector with over 30 years of experience based in Pulsnitz, Germany. It offers services in home care, rehabilitation, orthopedic technology, and medical technology.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Support Mitarbeiter 1st Level
- Location
- Göttingen
- Working Model
- Onsite
- Diversity
- Open for all genders
