Job
- Level
- Senior
- Job Field
- Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for the entire product lifecycle, from market research to strategy and roadmap, closely collaborating with engineering and customers on migrations.
Job Technologies
Your role in the team
- We are hiring a Senior Product Manager / Product Owner to own the end-to-end product lifecycle: capture market and customer needs, shape strategy and roadmap, and drive delivery with engineering.
- You will advise sales and customer-facing teams and work directly with customers on product setup and solution patterns.
- The immediate priority is supporting customer migrations to a new platform driven by regulatory change; the role will broaden to encompass additional capabilities on the new platform over time.
- You will collaborate closely with Product & Technology Leadership and Sales Leadership across DACH and other markets.
- IDnow provides GenAI-enabled tooling and expects responsible, compliant use.
- Business outcome ownership: define measurable goals and KPIs (adoption, quality, satisfaction) and drive outcome-oriented delivery.
- Roadmapping: Maintain an outcome-focused roadmap that converts market, regulatory, and customer insights into prioritized initiatives; align with leadership and sales.
- Delivery & specification: translate roadmap items into epics, user stories and testable acceptance criteria; lead backlog refinement, sprint planning and reviews; make trade-offs on scope, quality and timelines; coordinate release readiness and enablement.
- Incident triage & quality: quickly assess issues, gather context, coordinate fixes, conduct post-incident reviews, and document preventive actions in the backlog; communicate status to customer-facing teams and customers.
- Migration support: help define pragmatic migration plans, cutover guidance, deprecation strategies and customer enablement materials; track adoption and surface risks.
- Customer engagement: join customer meetings with Sales and Customer Success to validate value propositions via interviews, prototypes and pilots.
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Our expectations of you
Education
- Degree in Business, Computer Science or related field.
Qualifications
- Proven customer-facing fluency (APIs/architecture).
- Agile proficiency (Jira/Confluence).
- Practical, responsible use of GenAI.
- German and English.
Experience
- 3 years in product roles with end-to-end ownership.
- Experience with enterprise customer migration is preferable.
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What we offer
- Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
- We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification.
- We make your remote work comfy: we provide support on equipment and offer flexible working hours.
- We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work.
- Should your family require your attention or other reasons arise: take advantage of our paid special leave days.
- Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities.
- In addition to the perks & benefits above, we offer specific benefits that differ between our locations.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
IDnow
Wir sind einer der führenden Anbieter für Identifizierungslösungen wie AutoIdent, VideoIdent- und eSigning-Produkte in Europa. Unsere Lösungen garantieren europaweite Rechtskonformität und höchste Datensicherheit. Im Bereich Video-Identifikation von Kunden und elektronische Signatur waren wir die ersten, die eine rechtssichere Lösung ohne zusätzliche Hardware auf den Markt gebracht haben.
Description
- Founding Year
- 2014
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Product Manager
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
