Job
In this role, you will be responsible for the entire product lifecycle, from market research to strategy and roadmap, closely collaborating with engineering and customers on migrations.
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Your role in the team
- We are hiring a Senior Product Manager / Product Owner to own the end-to-end product lifecycle: capture market and customer needs, shape strategy and roadmap, and drive delivery with engineering.
- You will advise sales and customer-facing teams and work directly with customers on product setup and solution patterns.
- The immediate priority is supporting customer migrations to a new platform driven by regulatory change; the role will broaden to encompass additional capabilities on the new platform over time.
- You will collaborate closely with Product & Technology Leadership and Sales Leadership across DACH and other markets.
- IDnow provides GenAI-enabled tooling and expects responsible, compliant use.
- Business outcome ownership: define measurable goals and KPIs (adoption, quality, satisfaction) and drive outcome-oriented delivery.
- Roadmapping: Maintain an outcome-focused roadmap that converts market, regulatory, and customer insights into prioritized initiatives; align with leadership and sales.
- Delivery & specification: translate roadmap items into epics, user stories and testable acceptance criteria; lead backlog refinement, sprint planning and reviews; make trade-offs on scope, quality and timelines; coordinate release readiness and enablement.
- Incident triage & quality: quickly assess issues, gather context, coordinate fixes, conduct post-incident reviews, and document preventive actions in the backlog; communicate status to customer-facing teams and customers.
- Migration support: help define pragmatic migration plans, cutover guidance, deprecation strategies and customer enablement materials; track adoption and surface risks.
- Customer engagement: join customer meetings with Sales and Customer Success to validate value propositions via interviews, prototypes and pilots.
Our expectations of you
Education
- Degree in Business, Computer Science or related field.
Qualifications
- Proven customer-facing fluency (APIs/architecture).
- Agile proficiency (Jira/Confluence).
- Practical, responsible use of GenAI.
- German and English.
Experience
- 3 years in product roles with end-to-end ownership.
- Experience with enterprise customer migration is preferable.
What we offer
- Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
- We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification.
- We make your remote work comfy: we provide support on equipment and offer flexible working hours.
- We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work.
- Should your family require your attention or other reasons arise: take advantage of our paid special leave days.
- Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities.
- In addition to the perks & benefits above, we offer specific benefits that differ between our locations.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Wir sind einer der führenden Anbieter für Identifizierungslösungen wie AutoIdent, VideoIdent- und eSigning-Produkte in Europa. Unsere Lösungen garantieren europaweite Rechtskonformität und höchste Datensicherheit. Im Bereich Video-Identifikation von Kunden und elektronische Signatur waren wir die ersten, die eine rechtssichere Lösung ohne zusätzliche Hardware auf den Markt gebracht haben.
- 2014
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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