Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Essen
- Working Model
- Hybrid, Onsite
Your role in the team
- Your tasks include troubleshooting, remote analysis, and resolving incidents, changes and problems.
- You are responsible for analyzing complex disruptions in the customer infrastructure and for eliminating the causes.
- You will also be responsible for accepting inquiries and fault reports by phone, email and in the ticket system.
- You will also provide valuable application support for our customers.
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Our expectations of you
Education
- Completed technical studies or comparable technical training
Qualifications
- Very good knowledge in at least two of the areas: LAN, WAN, WLAN or next generation firewalls as well as in designing and implementing solutions
- Certifications and technical and product-specific specializations (CCNA, CCNP or comparable)
- Structured, careful approach as well as precise and result-oriented working methods
- Strong customer and service orientation as well as communication and teamwork skills
- Car driving license
Experience
- At least 3 years of professional experience in network integration
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Essen
Nordrhein-Westfalen
Germany
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
IT Mitarbeiter 3rd Level Support
- Location
- Essen
- Working Model
- Hybrid, Onsite