Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dortmund
- Working Model
- Onsite
Job Summary
In this role, you monitor DataCenter infrastructures, analyze issues, develop solutions for system stability, and perform maintenance tasks while acting as the technical point of contact for our customers.
Job Technologies
Your role in the team
- In your mission, you thrive because you, together with the team in the Remote Operation Center (ROC), are responsible for the operation and proactive monitoring of our customers' DataCenter infrastructures, ensuring a stable operation.
- You analyze disturbances, conduct fault analyses, actively work on troubleshooting, and develop sustainable solutions to increase system stability; after comprehensive onboarding, you will assume technical responsibility for defined customer environments.
- You plan, coordinate, and execute changes as well as maintenance activities, and you support and administer modern server, storage, virtualization, and backup solutions.
- You work independently while also collaborating closely with experienced Bechtle IT experts as well as the architecture, consulting, and project teams, and you oversee the handover of new customer environments into regular operations.
- You are the point of contact for our clients regarding technical inquiries, working solution-oriented and thereby contributing to high customer satisfaction.
- You work with modern monitoring, ticketing, and automation solutions, support the expansion of proactive operations management, and stay professionally up-to-date through certifications and further training.
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Our expectations of you
Education
- Completed training as an IT specialist (m/f/d) System Integration or studies in (technical) computer science or business informatics.
Qualifications
- Solid knowledge in the areas of Microsoft Windows Server, AD, DNS, DHCP.
- Strong analytical and problem-solving skills, as well as team spirit and a customer-oriented attitude.
- We are particularly impressed by your strong communication skills as well as your service-oriented mindset and actions.
Experience
- At least two years of professional experience in operating complex DataCenter IT infrastructures.
- Extensive practical experience with virtualization, compute, storage, and backup.
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What we offer
- With a comprehensive range of offerings from the Bechtle Academy, personalized career planning, expert and leadership programs, manufacturer certifications, and much more, you continuously develop and never stand still.
- This is demonstrated by our attractive occupational disability insurance and the company pension scheme with a subsidy of up to 100 percent.
- Save with our employee offers, corporate benefits, and additional pension schemes.
- With our numerous health and sports offerings as well as ergonomic workplaces, we make an important contribution to your health.
- At the workplace of the future, you will receive the latest technical equipment and work in an innovative environment.
- The cohesion within our versatile team distinguishes us.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Founding year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Trade, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Workingconditions
4.5Culture
4.2Career Growth
4.0Engineering
4.0
IT System Engineer Managed Service
- Location
- Dortmund
- Working Model
- Onsite
- Diversity
- Open for all genders
