Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Rastatt
- Working Model
- Onsite
Job Summary
In this role, you will provide technical support for users in the iPhone and iPad area, perform IMAC services, and handle incoming tickets, both onsite and remotely.
Job Technologies
Your role in the team
They support our client with the following tasks:
- Technical support for users in the area of iPhone and iPad
- Execution of IMAC services (Install, Move, Add, Change)
- Installation and fueling of hardware and peripherals
- Delivery and setup of IT components including accessories
- Processing incoming incident tickets (Break & Fix)
- Support for users with issues (Onsite / Remote)
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Our expectations of you
Qualifications
- Good knowledge in the hardware sector of common manufacturers.
- Good knowledge of the Apple environment (iPhone, iPad, and iOS)
- Good knowledge of current Windows operating systems
- Valid car driving license (mandatory requirement)
- Good German and English language skills, both written and spoken.
Experience
- At least two years of professional experience in a comparable position
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Job Locations
This is your employer
TASC GmbH
As a "hidden champion", TASC GmbH focuses on IT service delivery in the B2B segment, supporting corporations and large medium-sized enterprises.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency