Job
- Level
- Junior
- Location
- Essen
- Working Model
- Hybrid, Onsite
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 16 € gross/hour
Job Summary
In this role, you will handle technical tickets, analyze and resolve bugs and data issues, and collaborate closely with Customer Success and Engineering on platform adjustments using Ruby on Rails and Angular.
Job Technologies
Your role in the team
- As a Junior Technical Solutions Engineer (or Working Student) at Linkster, you will work closely with our CTO and play a central role in technical troubleshooting related to our product - the Linkster Influencer Performance Cloud.
- You are the interface between Customer Success, clients, and Engineering, ensuring that technical challenges are resolved efficiently and cleanly.
- You analyze and resolve technical tickets from the Customer Success Team (e.g., bugs, data issues, logic questions).
- You independently familiarize yourself with existing codebases and identify causes of technical issues.
- You actively communicate with Customer Success and clients to understand requirements and explain solutions clearly.
- You a modern development stack including AI to develop and implement solutions efficiently.
- You assist with feature adjustments and technical optimizations of our platform (Frontend: Angular, Backend: Ruby on Rails).
- You work closely with our CTO and gradually take on more responsibility in the technical implementation.
- The tasks are diverse and offer you the opportunity to dive deep into a real SaaS product, quickly gain experience, and take on responsibility.
- You gain direct insights into the product, customer requirements, and technical decision-making processes.
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Our expectations of you
Education
- You have experience in programming (e.g., through studies, projects, or internships). Ideally in Ruby (on Rails), JS frontend frameworks (such as Angular), RESTful APIs, and SQL databases (like Postgres).
Qualifications
- The most important thing: You have drive and enthusiasm to independently solve technical problems.
- You are a strong communicator and can speak clearly and understandably even with non-technical stakeholders (e.g., customers, Customer Success).
- You are highly analytical and approach problems in a structured manner.
- You possess a high level of self-motivation and enjoy working independently.
- You are fluent in German and English, both spoken and written.
- You have 15-20 hours per week available as a working student or are available in a full-time role.
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What we offer
- Attractive compensation: €16 per hour as a working student or a competitive full-time salary.
- A lot of responsibility and creative freedom: take on projects from the start and face challenges.
- Flexible working hours - suitable for studies or personal daily life.
- Opportunity for remote work.
- Rapid learning curve through direct collaboration with our CTO and the experienced Dev team.
- Development prospects within the organization (e.g., transition to a full-time role or expansion of technical responsibilities).
- Dynamic, growing team with a strong focus on performance and ownership.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Linkster
Linkster GmbH, based in Essen, Germany, is an advanced company that offers a software solution for influencer marketing. With the Linkster Influencer Performance Cloud, D2C brands can centrally manage their influencer campaigns and monitor their effectiveness in real-time. Since its founding in 2015, Linkster has positioned itself as a significant partner for e-commerce companies.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Technical Solutions Engineer Junior or Working Student
- Salary
- from 16 € gross/hour
- Location
- Essen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
